• Rehabilitated the program by increasing sales by 13% and grew the membership base by 48% after COVID-19 shutdowns.• Implemented quantitatively supported programs such as Stretch and Study that go beyond the physical and mental benefits of exercise by allowing the kids to stay after class to work on schoolwork.• Developed and executed protocols for COVID-19, hazing and bullying, emergencies, and misbehaviors.

• Lead groups of up to 12 people, ranging in age from 18 to 70, through daily structured CrossFit workouts focused on increasing functional capacity that translates to everyday life using clear verbal descriptions and analogies.• Independently design workouts to condition and improve athletes’ overall health, including the use of critical problem-solving to deploy appropriate movement modifications to ensure proper technique and safety.• Collaborated with a team of five coaches to transition a once solely in-person fitness class online in under 48 hours during the outbreak of COVID-19.

• Collaborated with business partners to conceptualize the voice of customers into an objective action plan that facilitated key business decisions and outcomes in quality and compliance.• Developed machine learning algorithms that can predict, prioritize, and minimize risks to limit unnecessary manufacturing operational costs and improve workload efficiency, capacity, and compliance.• Created an interactive Tableau dashboard with Python machine learning algorithms to assist the Quality and Compliance team in proactively predicting action and task timeliness.• Engineering a natural language processing and deep learning algorithm that will diagnose troublesome manufacturing areas and expedite audit activities to clarify the predicted risk.• Spearheading the medical device advanced analytics project that will address the priority of delivering predictive analytics tools by the end of quarter one, 2022.• Leading clear and concise communication to Quality upper management through weekly meetings.• Leading data analytics and Tableau visualization activities related to the quality and compliance arena.

• Demonstrated a customer-focused attitude for improving customer relations by intently listening to the customer’s interests and feedback of desired products in order to provide them with the best recommendations for their needs.• Dedicated and exceeded performance objectives in the sale of shoes by learning the intricate details of each line and the benefits of each to confidently inform customers about each product.• Went above and beyond job responsibilities to be proactive in learning managerial responsibilities, marketing, and the customer’s perception of the Reebok brand to continue to positively represent the company and its mission.