Jonathan Larson Email & Phone Number

Arlington, VA

• Provides subject matter and consulting expertise to public and private sector customers to enable customer success
• Conducts Splunk dashboard development and data enrichment
• Supports Splunk deployment, configuration, administration, and architecture
• Supports Q-Compliance and Q-Audit application installation and configuration

Wheaton IL

Supporting undergrad and graduate admissions analyzing business requirements and implementing solutions for Ellucian CRM Recruit built on Microsoft Dynamics 365. I hale helped improve business efficency by deploying an automated personalized email communication plan. Additionally, I have created to improve business and data processes to improve.

Carol Stream, IL

Technical Lead working with consultants to architect, data map and migrate two implementation stages for moving to Salesforce from legacy CRMBuilt out automated and batch workflow for contribution entry into SalesforceBuilt out the business logic and reports and designed the templates to run a Conga mail merge solution for receipting donors.Wrote an APEX.

Carol Stream, IL

Setup Microsoft Deployment Toolkit 2012 for automated Windows 7 Lite-Touch new computer deployments and refresh scenarios.Processed new account creation, computer setup and employee training.Managed daily queue of helpdesk requests from home office staff and foreign missionaries.Supported a Citrix Presentation Server with business critical applications for.

Greater Chicago Area

Imaged, built and deployed approximately 350 thin clients, mobile computers, and workstations in a month with three other teammates in a hospital environment utilizing Norton Ghost and Altiris.Set up 48 computers for a new cancer clinic and helped coordinate printer and software installation.Coordinated warranty repair services with Dell and HP for.

Naperville, IL

Prioritized calls and email incidents in the helpdesk ticketing system (Cherwell).Diagnosed and resolved unique problems in application software and operating systems.Performed Active Directory account management and audits for ~1,000 end users. Managed two production Xerox Nuvera's for daily report printing of ~ 10,000 pages/per day.

Designed the layout for the new 1200+ ft2 library space, coordinated the move of 25,000+ items.Boosted library materials circulation by 50% by advertising and making strategic purchases.Assisted students and teachers in finding materials for pleasure and scholarship.Programmed an Access 2010 Database on of our existing library software (Renweb) to handle.

Bogota, Colombia

Developed and taught a gifted curriculum for grades 5-8 in Language Arts.Taught a two week philosophy seminar covering the history of philosophy.Taught high school photography elective.Technical directed (lights and sound) three plays.

Successfully troubleshot Windows (XP, 7), OSX, and Linux in an educational environment.Repaired computer hardware components: hard drive recovery, Ethernet, wireless, and monitors Achieved the highest rank of support technicians at the institution (Level III).Closed over 2,000 tickets in our work order tracking system over 2 years (Track It.