Jonathan Lassiter Email & Phone Number

Newnan, Georgia, United States

Sharpsburg, Georgia, United States

The Operations Supervisor is a hands-on leadership position to direct and lead a team of technicians and assistant first-responders on water, fire and/or mold property loss situations to help mitigate the damage in both residential and commercial structures. This role is responsible for positive customer interactions, performing techniques in water, mold and fire mitigation and microbial remediation.PRIMARY RESPONSIBILITIESCalling, Scheduling, and meeting with home or business owners to assess damage and determine the appropriate methods for remediation.Supervise and ensure the proper removal of approved materials, and place the proper amount of equipment for the areas involved.Knowledge of fast drying practices and techniques to get the materials dry as fast as possible.Removal of baseboard, drywall, cabinets, counter top, flooring and other building materials as required by the damage.Daily monitoring of jobs and follow up with clients.Timely and accurate upload of daily monitor moisture readings, pictures and notes into the DASH database.Input and update daily and weekly tracking of service calls and other tasks.Documentation review in job tracking system.Inventory tracking.Weekly time reporting for all direct reports.Regular and timely performance reviews for all direct reports.Available for overtime and on call emergency situations.