Jonathan Lassiter Email & Phone Number

Atlanta, GA, US

Leading technology change across commerce platforms, providing service design expertise, and consulting to the customer experience design at Chick-fil-A Restuarants.

Greater Atlanta Area

Leading large-scale service process and organizational changes to the inside service process within Chick-fil-A Restaurants. Responsible for piloting, scaling to market test, and launching dine-in mobile ordering through the Chick-fil-A app, Guest identifiers, mobile pickup shelving service process changes, and several other $10M+ efforts within.

Greenville, South Carolina Area

Event planning and management for $20,000+ fundraisers aimed at impacting students with a positive message and great financial results.

Snellville, GA

Helping to lead the high school ministry by effectively communicating and engaging with students on a personal level.

Clemson, SC

Leading multiple areas of customer service, speed of service, and setting quality standards. Casted compelling vision for employees to learn and execute their jobs with excellence. Used analytic tools to reduce waste and create systemic changes in food cost from the store level. Developed servant leadership style and developed multiple team members from.

I learned effective group communication methods. I was able to teach consistently throughout the summer in different capacities.

Gave insight and unique marketing training to operators in the Indianapolis region. I was trained in brand-building, face-to-face marketing that creates connections. From planning and MC'ing a live concert, to food delivery and creating remarkable experiences, I spent an entire summer learning how to increase owner/operator revenues through developing.

Greenville, SC