• Sales responsibilities for the Northern region across all F&B segments. - Predominant sales to hotel and resort properties but also to cafés, restaurants, offices and factories, as well as to the consumer segment.• Customer relations management and contract negotiations for hotel and resort properties in the Northern region.• Northern region trainer - Providing training on machine usage, theory of coffee from bean to cup, and practical training producing coffee and recipes where applicable.• Product specialist on coffee machines and grinders.• Managing day-to-day operations in the Northern region branch office. - Including staff management, inventory, documentation and operations planning.

• To promote, plan, conduct and coordinate Professional and Consumer training courses in the coffee industry for Penang and Northern Malaysia.• To market Barista Guild Asia, coffee education and coffee knowledge in general- Liaising with events and functions organisers to further promote BGA’s brand to professionals and consumers.

• Woosh Coffee is a sustainable start-up with an 8-year track record of providing quality coffee to consumers, focusing on small space service as well as lean HR management. - Complete day-to-day operations (Finance, HR, Purchasing, Operations, and Sales & Marketing).

• Ensure Operations and overall productivity of the Club is run at the required level.- Overseeing all departments (Sales, Finance, Kitchen, F&B, Rooms & Accommodation, Futsal, HR, Security, Technical, Sports and Recreation and Foreign Workers – 60+ employees)• Ensure Club Members’ requirements are taken care of.- Active communication with Club Members to enhance or rectify issues, operational or otherwise, for the betterment of the Club and surroundings.• Ensure Shareholders’ interests are looked after.- Bottom-line and profit margin planning and implementation.

• Sales and marketing responsibilities for the export market- Handling product sales, orders, promotions including conceptualising promotional materials, pricing, budgeting and customer enquiries on industrial latex safety gloves• Sales and marketing responsibilities for the local market - Producing and implementation of marketing strategies and marketing plans for startup on local sales - Active marketing to the local market

• Marketing responsibilities for the South East Asian region - Marketing support, marketing IT tools support, industrial marketing • SAP superuser and trainer for Sales and Distribution, and Business Warehouse modules - End-user trouble-shooting, training and support for both modules mentioned above • Superuser for the Lotus Notes CRM (Customer Relationship Management) business tool - End-user trouble-shooting, training and support • Global Communications - Dealing with corporate communication to regional offices - Editor for internal and external newsletters

• Responsible for planning and execution of project tasks within the Sales and Distribution (SD) team• Resource organisation and control for the Sales and Distribution team• SAP SD and Business Warehouse (BW) superuser and trainer

• Sales and order responsibilities of pharmaceutical products to General Practitioners in the northern region of Malaysia