Jonathan Ma Email & Phone Number

Kirkland, Washington, United States

Palo Alto, California, US

• Create Financial models to analyze Organizational strategies on Cloud platforms, 5 years budget forecast.Work with BizOps on P&L and product pricing strategy. Lead Organizational observability architecturedesign.
• Achieved over 40%, $10M annual COGS saving by developing and leveraging detailed financialmodels to optimize Colo and Cloud infrastructure strategies.
• Delivered 30%, $1.5M annual saving in Public Cloud cost by designing and implementinginnovative cloud resource models, ensuring alignment with public cloud strategy and operationalgoals.
• Reduced 70%, $850k annual Observability tooling expenses by conducting a thorough analysisand implementing an optimized observability architecture tailored to organizational needs.
• Cut 10%, $600k in annual cloud expenses by identifying and eliminating resource wastagethrough advanced cloud tagging strategies and efficiency-driven optimization techniques.
• Developed highly accurate 5-year financial forecast models (<1% delta in FY24 accuracy) usingadvanced financial modeling and statistical techniques.

Palo Alto, CA, US

• Partnered with BizOps to create financial models that supported P&L insights and shapedcompetitive product pricing strategies, driving business alignment and profitability.
• Defined organizational SLA/SLO/SLI standards for cloud infrastructure, enhancing businessservice visibility and ensuring alignment with operational excellence goals.

Palo Alto, CA, US

• Designed and automated virtualization solution for SASE PoP platform.
• Designed a multi-tenant workload solution with vCloud Director.
• Designed monitoring solution for SASE platform on vROps Cloud.
• Designed new platform infrastructure for SASE PoP with vSphere, vSAN, and NSX-T at scale.
• Led team to automated end to end deployment for virtualization infrastructure with Ansible andTerraform.

Palo Alto, CA, US

Designed and deployed VMware SASE PoP virtualized platform on vSphere and NSX-T in 2 months. Automated SASE PoP build process and deployed 20 world wide PoPs in 2 months.

Pleasanton, California, US

Pleasanton, California, US

Pleasanton, California, US

Designed network architecture between VMWare VXLAN overlay network and underlay physical network from ground up. Designed 50 hosts clusters to support full redundancy and high performance. Developed Python automation scripts for ESXi pre-installation and post-installation. Developed Python automation scripts for Purestorage. Developing Python automation.

Pleasanton, California, US

Supported and managed Workday SaaS cloud architecture and infrastructure design across 12 Global datacenters. Participated in daily SCRUM meetings with 3 weeks sprint to deliver new company applications and features. Met with internal clients for project requirements (Chef, Dev, Env and BigData group) and proposed optimal network design solutions.

Milwaukee, Wisconsin, US

• Designed and deployed optimal networking and connectivity solution to meet client and business unit requirement. Responsible for corporate, core, production and client (branch) network stability. Provided tier 3.
• Designed and deployed layer 3 network connection and route filtering for client network.
• Worked with provisioning team, project managers and clients to design optimal network solutions which also meet client expectations.
• Scripted acls, NATs, route summarization and filtering for EIGRP network.
• Provided Tier 3 support for corporate MPLS network.
• Provided Tier 3 support and design for VPN (IPSec over GRE, DMVPN, mGRE and GETVPN) connections between DCs and client networks.

Cincinnati, OH, US

• Responsible for production data centers and corporate offices network and security design. In charged of network planning, engineering, implementation, testing, performance management, monitoring. Worked closely with.
• Designed and implemented network plan for production, DR and testing environments virtualization.
• Implemented centralized Linux Syslog server for all network devices and RedHat Servers to fulfill security compliances SSAE16/SAS70
• Managed and maintained all SSL certificates (Verisign/Thawte/Entrust) on F5 BIG-IP LTM and Linux Apache servers.
• Implemented RADIUS server and authentication for all network devices and RedHat servers.
• Implemented client VPN with multi-factor authentication (SecureAuth) using digital certificates and LDAP integration to ensure compliance with the financial industry’s security standards (SAS70/SSAE16).

Portland, Oregon, US

• Provided customer phone and field support in a large enterprise (over 12,000 employees).
• Troubleshoot customer’s OS issues for Windows XP, Windows 7 and Mac OS X; resolved Network connectivity issues.
• Troubleshoot customer’s EPIC and printer issues on UNIX servers and Citrix issues.
• Maintained user’s account in Active Directory.
• Coordinated projects with the customers to roll out computer devices to meet the SLA.

Beaverton, OR, US

• Responsible for system and network performance, stability and configuration. Provided 24/7 on-call for helpdesk and network support.
• Managed Active Directory and GPO for user accounts and domain security.
• Managed AS400 user accounts, performance and file backups for DR.
• Replaced Nortel phone system to Shoretel phone system in companywide scope.
• Managed server backups, storage and disaster recovery plan.
• Monitored system and network performance and tuned up.