Jonathan Marquez Email & Phone Number
Who is Jonathan Marquez? Overview
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Jonathan Marquez is listed as IT Support at Coatue Management, based in Queens, New York, United States. AeroLeads shows a matched LinkedIn profile for Jonathan Marquez.
Jonathan Marquez previously worked as Support Specialist II at Meta and Desktop Support Intern at Finra. Jonathan Marquez holds Information Technology from Year Up.
Email format at Coatue Management
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About Jonathan Marquez
My journey started with Year Up, where I began my career learning about IT support. Currently working as a support specialist II at Meta. I possess strong communication and problem-solving skills to serve end users. I have competent knowledge of Microsoft software and am pursuing CompTIA certifications. I have certifications in Coursera's Technical support fundamentals, and bits and bytes of computer networking.Key areas of expertise:-Active directory-PowerShell-Microsoft dynamics 365-Microsoft Suite-BomgarWould you like to know more? Would you like to connect? Send me a message. I look forward tohearing from you.
Jonathan Marquez's current company
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Jonathan Marquez work experience
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Support Specialist Ii
•Configuring and setting up Windows and Mac laptops/desktops to meet internal security standards, utilizing Chef for compliance, installing essential productivity software (Outlook, Chrome, Adobe), and optimizing Windows device drivers with Lenovo Vantage.•Documenting comprehensive troubleshooting steps and resolutions in Salesforce, linking related cases/tasks to ensure continuity, and providing clear next steps for issues managed by cross-functional teams.•Supporting deployment and configuration of iOS and Android mobile devices with Ivanti GO for MDM compliance, securing access to managed apps and networks, and setting up multifactor authentication (DUO, FIDO2) to ensure authorized user access.
Desktop Support Intern
• Leveraged Microsoft Dynamics 365 ticketing system to promptly resolve user issues while employing the Bomgar remote support tool for hardware and software troubleshooting. Documented each step to ensure effective issue resolution.• Provided technical support for both Windows and Mac systems. Proficient in the installation and customization of software to meet users’ requirements and enhance their workflow efficiency.
Jonathan Marquez education
Frequently asked questions about Jonathan Marquez
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What company does Jonathan Marquez work for?
Jonathan Marquez works for Coatue Management.
What is Jonathan Marquez's role at Coatue Management?
Jonathan Marquez is listed as IT Support at Coatue Management.
Where is Jonathan Marquez based?
Jonathan Marquez is based in Queens, New York, United States while working with Coatue Management.
What companies has Jonathan Marquez worked for?
Jonathan Marquez has worked for Coatue Management, Meta, and Finra.
How can I contact Jonathan Marquez?
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What schools did Jonathan Marquez attend?
Jonathan Marquez holds Information Technology from Year Up.
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