Jonathan Marucs Wiseley Email & Phone Number

Miami, Fl, Us

Miami/Fort Lauderdale Area

Operations Expert | Backroads - Netherlands / Belgium / Rhine River February 2019 – CURRENTOperations Expert | Backroads – Florida Keys / Cuba AUGUST 2018 - CURRENT Lead Trip Planning Manager | Backroads – Croatia AUGUST 2018 – OCTOBER 2018E-Bike Mechanic | Backroads – Province / France APRIL 2018 – MAY 2018

Greater Chicago Area

Deliver individual sales budget by maximizing all selling opportunitiesCreate a positive and rewarding client experience, that is warm.Provide exceptional customer service by ensuring that the customer needs. Clientele Development : Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities .Utilize the available marketing tools to engage current and new business and drive sales . Embrace and utilize technology to enhance customer experienceOperations ; Assist with inventory control and keep shrink levels below target. Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times. Maintain an up to date knowledge of all product categories .Ensure adherence to company retail operating and security procedures .Partner with support team in the repair process and follow up on customer communication.

900 Michigan Ave

BLOOMINGDALES - CHICAGO, ILGEMOLOGIST; FINE JEWELRY SALES PROFESSIONAL. 2015-PRESENTBuilt and manage client accounts with an emphasis on creating the best service experience for clients while building a positive sales base for the company. Work with vendors for specialized sales event while creating fun and exciting environments for customers to enjoy the retail experience . Sales Growth - $250,000 in sales in 2015; $900,000 in sales in 2016; and Currently in at $400,000.00 in 2017Created a Chicago client list of over 180 strong which includes Chicago corporate and personal accounts. Maintain loyalty among these accounts by providing current information regarding promotions and new product releases. Actively troubleshoot customer issues, shipping, and technical problems with watches and fine jewelry pieces.Source diamond and semi-precious stones for clients.

Greater New York City Area

Accomplish daily tasks - sort and file all incoming and out going production samples. Send out all production samples to vendors before 5:00 PM. Supervise production team for organization of all PO files. Organize all production invoices and incoming and outgoing samples. File all copyrights for legal and back up information. Communicate with overseas production, China and India, for product development, sourcing and production.

Greater New York City Area

FREE SPIRT - MARCH 2014 – JUNE 2014Production and SalesNew York, NY• Schedule & coordinate meetings with buyers• Assemble showroom for meetings, market weeks and company events• Catalog, labeling and photographing of showroom merchandise.Assisting CEO and Production with any requests.Manage and oversee entire design, and product development. Communicate with overseas production / China and India for product development, sourcing and production. Work closely with the buyers of major retailers to achieve over all department success.

Greater New York City Area

PRODUCTION AND SALES. APRIL 2012-APRIL 2013Schedule meetings, calendar management, conferences, coordinating market weeks for CEO, and Sales team. Formulating spread sheets for sales and productionDesign showroom concepts for market weeks with design team, production and sales. Create visual displays for market, forecasting trends making visual with Illustrator/Photoshop, quarterly. Assemble showroom for meetings, market weeks and company events. Catalog, labeling and photographing of showroom merchandise.. Develop creative and efficient organizational solutions for inventory of production samples and design samples. Assisting CEO and Production with any requests. Worked with over seas factories on product development/production for all categories and sourcing

Bachelor Of Arts Degree, Fashion Design & Merchandising, Fashion Design & Merchandising

Activities and Societies: Alternative Spring Break (ASB), Retail Action Group (RAG), Student Fashion Show Director and Committee Manager..

Gemology Cirtification, Gemology