• Designed and Implemented a comprehensive POS (Point-of-Sale) software and delivery logistics system to support business growth in the online services industry.• Contributed to the Development of Kroger Home Shop, in collaboration with the largest grocery retailer in the U.S.• Built and Led a diverse team of high performers, driving the successful development and incremental growth of Resort Delivery.• Established and Tracked KPIs and metrics, achieving an average customer growth rate of 35% YoY through targeted goals and strategic execution.• Managed Operations across 80+ properties and approximately 100 daily customer accounts, including prestigious clients like The Ritz-Carlton and Four Seasons.• Developed Strategic Partnerships with organizations such as King Soopers, Vail Resorts, Fiji Water, and Aspen Ski Co, enhancing business reach and market presence.• Oversaw Payroll, Accounting, and HR processes, ensuring compliance with state and federal regulations.• Led Strategic Meetings with CEOs and executives of key partners to drive complex projects, strengthen brand identity, and promote the concept of One-Click grocery purchases.• Implemented Compliance Policies to ensure adherence to labor and employment regulations.• Translated High-Level Goals into actionable, measurable plans, and executed processes with precision and attention to detail.• Led and Motivated Teams, maintaining high employee retention by fostering a positive and engaging work environment.Key Achievements: Founded one of the first online food delivery companies in the U.S. Secured a partnership with Kroger/King Soopers. Collaborated with Fiji Water on the 1% for the Planet Initiative.