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• Was responsible for 200+ students' education and guidance. • Helped each student launch, grow, or optimization their businesses. • Helped launch more than 150 products into the marketplace. • Educated students on business and social media; with an emphasis on the monetization of assets and engaging with customers. • Created content, copywriting, and audiences for 120+ ads across multiple platforms. • Reduced ACOS of 120+ by more than 50% across the board in the first two weeks by optimization or A/B testing, hashtag research, and analytics data with consistent ACOS in the following months. • Developed customized learning plans for each student, including weekly webinars. • Implemented and monitored technology solutions and researched new and upcoming tools for business and social media. • Helped students prepare pitches for investors. • With 800k total invested with students that were selected to pitch.

• Was responsible for all aspects of payables, receivables, purchasing, warehousing, and shipping. • Reduced operation costs by 30% through negotiating contracts with venders and service companies. • Provided oversight of all compliance guidelines to ensure the company was always adhering to the highest regulatory standards. • Oversaw and enforced compliance guidelines for 200 active distributors and 2200 active customers. • Ran more than 200 social media ads across Facebook and Instagram for lead generation.

• Managed the manufacturing process including launching 5 new products, customer service department,and marketing division (print and electronic media oversaw design and printing in house).• Worked with manufactures to negotiate contracts resulting in lower costs and high standard of quality.• Shipping management, inventory manager and forklift operator.

• Responsible for hiring and managing call center employees 10 in total, managed all escalated calls, providedtraining and IT support.• Maintained social media accounts for the company and monitored live support chat.

• Was responsible for overseeing all aspects of customer service including call time, emails, quality assurance,and monitor live chat sessions• Worked directly with upper management finding quick and efficient solutions to customers issues• Collaborated with team leads and managers to build an employee incentive program