Jonathan Moore Email & Phone Number

Improve current process workflows, standardize and document changes and challenges, ways to further improveManage and lead a team of IT Professionals and partners supporting the IT infrastructureProvide technical support throughout the business as neededContact vendors and implement services to improve business standards from technical standpointImplement anti phishing platforms, risk mitigation, Datacenter organization and upgrades for compliance and integrityExtensive… Show more Improve current process workflows, standardize and document changes and challenges, ways to further improveManage and lead a team of IT Professionals and partners supporting the IT infrastructureProvide technical support throughout the business as neededContact vendors and implement services to improve business standards from technical standpointImplement anti phishing platforms, risk mitigation, Datacenter organization and upgrades for compliance and integrityExtensive experience with O365/Azure/SharePoint platform administrationProvide service cost analysis and ROI, recommend more cost effective/improved services to executive leadershipOversee several associates delegating tasks appropriately for more efficient workflow and providing guidance/training when neededBuild disaster recovery and inventory efforts , employ appropriate services to satisfy company and client needs to ensure minimal productivity disruption Show less

Support a wide variety of end users from municipalities and government agencies – CJIS certifiedServer migrations and builds for client refreshesOffice365 migrations, Azure Active Directory, IT SecurityMaintain strategic relationships with customers, represent technology solutions that best fit the workspaceAnalyze business risk assessments for insurance purposes, addressing customer needs from multiple technological standpoints and advising changes where necessary to comply… Show more Support a wide variety of end users from municipalities and government agencies – CJIS certifiedServer migrations and builds for client refreshesOffice365 migrations, Azure Active Directory, IT SecurityMaintain strategic relationships with customers, represent technology solutions that best fit the workspaceAnalyze business risk assessments for insurance purposes, addressing customer needs from multiple technological standpoints and advising changes where necessary to comply with new industry standardsImplement and manage numerous disaster recovery solutions including Datto Cloud and onsite backupsAssist in managing project deliverables for new deployments, keeping with appropriate budgets and timelines, responding to risks and other issues accordingly to keep steady project flowIdentify risk areas within client infrastructure and recommend mitigation plans Show less

Trenton Nj

• Leader/participant of major infrastructure change projects including network modifications and production line implementations• Software installs using corporate Software Distribution tools• Utilize Active Directory to modify objects within corporate directory• Project planning/outlining, justification for company spending• Configure and maintain various production line IT equipment such as printers and thin client PCs, Zebra printers and handheld devices• Participation in… Show more • Leader/participant of major infrastructure change projects including network modifications and production line implementations• Software installs using corporate Software Distribution tools• Utilize Active Directory to modify objects within corporate directory• Project planning/outlining, justification for company spending• Configure and maintain various production line IT equipment such as printers and thin client PCs, Zebra printers and handheld devices• Participation in various network projects utilizing Cisco equipment• Assisting end users with desktop applications• Imaging of Dell laptops and desktops, inventory tracking with ServiceNow• Strong customer service skills, interacting with employees on a daily basis, resolving issues in a timely manner• Maintain compliance standards throughout organization• Network map design, managed UPS configurations• Assist engineers/architects with network configurations/switch setups Show less

Master Of Science - Ms, Enterprise Network Management

Bachelor Of Science (B.S.), Computer Systems Networking And Telecommunications

Education record