Jonathan Murillo Email & Phone Number

San Diego, California, United States

San Diego, California, United States

•Identified daily work priorities to direct a staff of 40+ undergraduate student cashiers, leads, department assistants and accountants.•Researched current market trends, marketing techniques and procurement analysis to improve retail sales and customer service experience. •Generated purchase orders, reconciled inventory discrepancies and budgeted operational expenses.•Managed the daily operations of the UCSD Farmers Market and Sunshine Market. Assisted with the operations of Audrey’s Café when needed. •Evaluated staffing needs, set work schedules and created training sessions for all student staff. •Projects and accomplishments: 1)Re-structured student employment into three different positions (Cashier, Lead and Department Assistant) to improve store productivity.2)Constructed/merchandised a satellite store within a proposed budget.3)Doubled net profit by conducting cost analysis through different vendors.4)Coordinated special events for the market and increased customer support within the last fiscal year.

• Collaborated in a scientific journal for the ESPINA study program. • Investigated the relation of pesticide exposure and blood pressure in children living in the floricultural communities of Pedro Moncayo County, Ecuador.• Conducted scientific background information and methods utilizing scientific literature review and analysis in environment health.

• Created Microsoft Excel pivot spreadsheets to track survey responses from community training events and to monitor project expenses.• Processed payment authorizations and travel reimbursements through UCSD Financial Link, MyTravel, and Market Place. • Prepared oral health presentations and materials for preschool screenings and community events.

Student lead role is to direct the opening/closing procedures of the market. The primary roles of the student lead is to merchandise, train, and assist the department assistants and supervisor.Provide excellent customer service by answering inquiries and operating the front end of the registersTrain and give direction to the Student CashiersAssign shifts, breaks, temperature logs of store refrigeratorsOrganize shelves and back stock (keep track of inventory)Assist supervisor, student manager and department assistants on ordering products from the shelvesOperate Visual Ratex for tags, product information, and sales reportsAssist in training new student cashiers