Jonathan Ng Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

As a Client Services representative, I serve as an initial point of contact for new and existing clients, acting as a go-between for clients and the sales or service teams. I work closely with boutique sales team and the service department to ensure clients are provided with a luxury experience with any interaction.My role includes but is not limited to: - Providing excellent customer service and ensuring customer receive relevant information and updates in a timely manner. - Proficient use of NetSuite to track inventory and service jobs. - Updating clients on model availability and/or service progress.

Canberra, Australian Capital Territory, Australia

Former partner of a landscaping business based in Canberra, specialising in residential and commercial landscaping services (new construction and maintenance) Prior to re-locating to Melbourne, my role within the business included but was not limited to: - Acquiring new customers through marketing and advertising, or winning sub-contracts within larger projects. - Managing customer relationships including meeting customers, follow ups, and executing agreed work. - Quoting to managing time effectively to maintain minimum margins. - Facilitated material purchases including logistics. - Managing accounts receivable and payables, including invoicing and purchase orders. - Assisting in landscaping/labour tasks.