Jonathan Cornell Email & Phone Number

Miami-Fort Lauderdale Area

Miami-Fort Lauderdale Area

• Set and executed the Aftermarket long-range plan, as part of the Sector Leadership team, to increase revenue by over $100M since 2020.
• Expanded product and service offerings by partnering with other OEMs to expand revenue and market access.
• Designed an aftermarket-specific supply chain strategy and an organization to manage > $5M in outsourced repairs.
• Managed key relationships and opportunities across OEM and Airline Customers, contributing to $200M in revenue.
• Introduced 80/20 business strategies to segment products and customers, which resulted in 25% more team scalability, inventory reduction, and more focused account management.
• Collaborated with industry peers as a Committee Member of the Aviation Week Market Forecast Advisory

• Transformed Moog’s forecasting and SIOP process to align with market activity. Improved repair forecast accuracy from 70% to 95% across multiple global sites.
• Launched a Predictive Analytics Program providing Customers with fleet-wide risk profiles, reducing Aircraft operational disruptions, driving additional sales campaigns, and increasing maintenance revenue.
• Navigated market challenges that came with COVID-19 by engineering new models to forecast and monitor regional recovery.
• Organized and facilitated quarterly business reviews highlighting opportunities, successes, and progress.
• Supported the onboarding, operational readiness, and performance of multiple Airline partnerships in China, the Middle East, and a joint venture in Singapore.

East Aurora, New York

• Led the transformation of Moog’s Global Customer Service team into a strategic part of the organization aligned with providing the highest level of service to key accounts.
• Had oversight of the Global Customer Service, Contracts and Pricing and Retrofit Management Organizations
• Developed career progression ladder and increased employee retention from an average of 1 year to 3 years.
• Set the pricing strategy across our product lines to drive repair margins by an additional 25%.
• Designed and hired new roles that negotiated and reduced liquidated damages and warranty/removal claims.
• Utilized Lean techniques to drive a 35% efficiency increase and 25% reduction of errors in product induction.

East Aurora, NY

• Led the domestic Service Desk Team and served as an escalation point for issues
• Managed and negotiated multiple $1M- 5M indirect supply chain service agreements.
• Delivered multiple successful service transition projects from onsite to cloud-based services.
• Introduced industry best practices (ITIL) for management of critical incidents and problems.

• Set and executed a new pricing strategy to maximize profit from new part sales.
• Actively participated as a key member of the Aftermarket leadership team.
• Supported the launch of new Cost per Flight hour services on the 787 & A350 Aircraft.
• Developed proposals, templates, and financial models to support the sales process.
• Supported the Business Development team with on-site customer presentations.

• Led technical projects to introduce new COTS Quality, Manufacturing, and Human Resources applications.
• Managed an Offshore development team using Agile methods to build custom applications for Sales and Manufacturing.
• Developed and modeled various business scenarios for Sales, Operations, and Finance.

Mba, Supply Chain Management

B.S., Computer Information Systems