With a role on the management team responsible for strategy and implementation my main area of responsibilities are developing the various channels to market, made up principally of telecoms and IT wholesalers and resellers but additionally evaluating alternative channels in both the UK and Ireland.The key areas of responsibility are:• Managing legacy partners as well as recruiting and developing new ones.• Managing a small sales team, including both direct employees and “virtual” staff within key partners.• Responsible for pricing and margin of products and services.• Responsible for marketing including channel and brand.

Heading up the Business Solutions Division encompassed the strategy as well as the general management of the business. The strategy whilst aligned with Tokyo Corporate policies was also autonomous in its product direction. With 50% year on year growth in the hospitality technology market share, ensuring professional and capable routes to market and skilled sales team was key to the achievement of operational business targets. The specifics of the role were:• Management of Sales and engineering/support.• Development and management of all routes to market in the UK and Europe.• Management of Product roadmap and successful dissemination to appropriate partners• Management of service delivery including all outsource arrangements, overseeing arrangements for all of our 31,000 end points including overseas help desk managing 10,000 calls per month. • Working with UK board and Tokyo management in establishing and achieving business objectives and targets, and providing detailed monthly management reports including sales forecast, cash flow and inventory/purchases. • Continuing to deliver a growth strategy both with new and existing products and services. The key focus of this was the expansion of the managed service part of the business.• Continuing to manage all supplier relationships both within the corporation and external.

Role and Responsibilities – Sales and Marketing DirectorSince 1997 UTL saw a year on year growth in profits and achieved unparalleled levels of success The converging market saw UTL as one of the very few companies positioned to deliver comprehensive telecoms and data value added solutions with the right pre and post-sales support, ultimately leading to its acquisition in later part of 1999 by Crane Telecommunications. With a role on the UTL board and the only operational Director my main focus was:• Managing and motivating the sales force.• Grow the sales team and its skills in conjunction with increasing the company’s market exposure through defined marketing and new business partnerships.• Increasing revenues and profits• Implementing new customer contracts for all resellers.• Developing the Technical Account Management team and the Internal Sales Support team to offer a professional, proactive and profitable approach to both the marketplace and the company’s customers. • Managing all operational aspects of the businessAchievements – • Managing and motivating a successful team of 20, focussed on all aspects of the sale, from pre sales to sales support and account management.• Continuing strong growth in both revenues and profit, where at the time of the sale of the business the revenues were close to £12M and retained profits were over £500K per annum.• Completing the trade sale of the business in October 1999• Changing Sales function into a technical consulting function, to complement a solutions based sales process.