Vicki Blackburn Email & Phone Number

Middleton, Manchester

Online retailer of cute, pretty bath bombs and bath creamers.I manage the digital marketing through Google AdWords and Facebook. I also created the website and online store. Other duties include; product sourcing and stock control, order fulfilment and P&L.I've taken my business knowledge gained from previous experience to manage the set up and day to day.

Trafford Park

Manchester, United Kingdom

Day to day management of a busy used car sales office, duties include banking and book keeping, inventory updates including updating new vehicles when they arrive and sales.Payroll – keep track of employee’s hours, commissions and submit to external accountantHR – complete new employee induction and arrange relevant training, log sickness and holidays.

Macclesfield

¢ Project management - end to end delivery of new campaigns and projects in the business including co-ordination of departments such as IT, Database administrators and recruitment to ensure all systems and correct agents are selected for the campaign.¢ Management of profit and loss accounts for each activity in the business including driving efficiencies.

Macclesfield

Main point of contact for many of the company’s clients which covers a wide selection of industriesWorks closely with companies MD to bring in and set up new business and identify further opportunities with existing clients Responsible for the set up and maintaining of campaigns, works closely with the operational team to ensure successAnalysis of campaign.

Summary of main responsibilities:Daily informal communication with the client together with formal weekly, monthly and quarterly reviewsReviews campaign performance and works with operations, QA, Dialler Managers and customer experience teams to drive and improve performance resulting in improved/consistent revenuesAnalysis of reports and KPI’s to make.

Daily informal communication with the client together with formal weekly, monthly and quarterly reviewsAnalysis of reports and KPI’s to make decisions and judgements on ongoing activity to manage risk and establishing development opportunitiesKey point of contact for internal stakeholdersAnalysis of data dialled, looking at trends and dialling strategies.I.

Managing a team of administrators who process orders from both the LBM Telesales channel and also LBM clients Business Web Shop. As well as this the job also requires me to liaise with LBM’s clients directly and I was the main point of contact for campaign’s business channel manager. I was also the main point of contact for the operations teamI also dealt.

Responsible for processsing ordersProvided feedback on sales to Team Managers to use to coachingDealt directly with LBM clients CRM team to increase LBM POS rate

Working to daily individual sales targets, as well as the branches overall targetsManaging the store in the Branch Managers absencesDaily banking and cash handlingCoaching and training current and new staffWindow dressing I undertook and arranged monthly stock takes and arrange for stock replenishment from head officeI was also responsible for weekly and.

Daily cleaning of the concessionHandling high value jewellery and key holderRe-merchandising of the stockI was responsible for weekly stock deliveries.Daily/monthly paperwork, As Manager I was responsible for the staff hiring, staff reviews and training on the concession. Gained NAG JET1 Qualifacation and NAG Jewellery Managerment Qualifaction