Jonathan Robbins Email & Phone Number

Reading, Reading, United Kingdom

Reading, United Kingdom

Reading, United Kingdom

Responsible for product strategy, to manage the life cycle of A4 MFP's, light HyPAS applications, consumables, spares and monthly product forecasting.

Reading, United Kingdom

Responsible for repairing 'Return to base' machines. Diagnosing, fault finding, down to component level. Carrying out full product testing prior to packaging up and shipping back to customer. Working with our PC division, setting up, installing, testing network servers and PC's. Managing Kyocera hard disc disposal.

Reading, United Kingdom

Manage return's workshop, loan system, problem escalations. Developed knowledge in PreScribe and DOS programming languages. A4 printer Product training in Japan, then develop UK based training courses.

Reading, United Kingdom

Responsible for both hardware and software issues. Managing escalation routes with Japan and US. Product training to Service Engineers. Set-up third party RTB workshop and field service engineers with MDIS and Northgate. Developed the initial Kyocera customer loans process, managing fast turnarounds and tracking machine locations. A3 printer training in.

Reading, United Kingdom

Responsible for a team of 3 people, managing customer product issues. Escalating hardware issues to Kyocera Japan and driver problems to Kyocera US.Prototype product testing for localisation, dealing directly with R&D in Japan.Manage the technical side merger between Kyocera Electronics and Mita Group, working closely with staff at Mita. Training in Japan.

Reading, United Kingdom

Responsible for analysing account profitability. Creating company daily turnover reports for European headquarters and Exec team. Creating daily salesboard for senior management. Programming customer account set-up and discount structure in SAP (discount structure included both product and customers).

UK National

Mainly located in the London area, driving, carrying out field service call's on Kyocera products located on customer sites. On occasions I would be send anywhere in the UK. Managing home and boot stock.