Operating a meal preparation service and catering company. Leading and planning daily operations. Oversee and maintain a clean AR & AP list. Operate and administer marketing initiatives.• Capitalized on time management skills to multitask between managing culinary team and office duties• Spearheaded bookkeeping initiative, cut overhead/payroll by 14% - outsourcing, using independent contractors• Increased efficiency by streamlining processes and introducing new technology• Secured high profile contracts (hospitals and corporate) through relationship building and a customer first approach• Negotiated purchase agreements with vendors, reducing COG by 7% and decreasing annual spend

Hired to start a commercial division. Researched and evaluated products for sale. Created a product offering with supporting marketing documents (product overview and technical performance)• Developed new commercial lighting division from ground up, with research on products, to identify optimal product offering• Authored marketing documents such as technical performance overviews, product introductions and feature highlights

Operations Director; 2010-2015Sales Manager; 2007-2010Marketing Director; 2007-2009Account Executive; 2005-2007Operations DirectorManaged and oversaw day to day operations. Reviewed and approved payroll, budgets & expenses• Managed daily operations of a 15-employee team, enabling improvement on operations process efficiency.• Directed regular in-person and remote meetings to increase collaboration across teams & improve metric tracking, promoting 16% uplift in awarded projects.• Developed and implemented new process initiatives to align with long-term organizational vision. Marketing DirectorLed and managed all marketing initiatives. Created a new website and a social presence online.• Reduced the number of phone calls to CSR by almost 20% implemented comprehensive website with FAQs sectionSales ManagerLed sales team while instilling a customer first approach and customer satisfaction.• Exceeded quarterly targets by 12% by implementing innovative strategies and building strong relationships with key clients• Secured high profile contracts through relationship building and keen focus on customer first approach

Warehousing; 1998-2000Supply Chain (Purchasing); 2000-2002Inside Sales; 2002-2004