Jonathan Schaffner Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois

Selected to expand and prepare the SMS team for rapid growth in 26 Zillow Offers markets. Managed and expedited renovation projects in all markets for Zillow Offers. Improved workflow by using API data to create direct reports which reduced overall project length by 2.4 days. Evaluate affiliate KPIs to ensure client deadlines (closings) are met. Directly responsible for employee metrics on a 10-person team.

Chicago, Illinois

I improved worked flow by helping develop an employee training manual which has improved training techniques. This has guided department in achieving 70%+ Net Promotor Score rating.I’m currently analyzing department metrics in order to keep track of technician’s (KPIs). Directly responsible in assisting teams achieve 33%+ of their performance-based goals. Thrives on creating a positive work environment while consistently motivating employees. I have also played an active role in department recruiting.

Facilitate the data collection and accurate compiling and analysis of emission control devices in the energy and transportation sectors. Serve as the primary point-of-contact for North American customers regarding all emission-related regulations and product performance issues; promptly address and rectify customer inquiries to ensure satisfaction and compliance with local, state and federal regulations. Assisting with sales using the current ECT customer base. Perform comprehensive analysis of customers’ equipment as it relates to all regulatory laws and provide a detailed roadmap for compliance.

Accountable for ensuring the functionality and accuracy of emissions technology used in various industrial applications with a specialization in particulate filters for public service and private fleets. Interfaced extensively with departmental administrators at client companies. Served as the key contact to technology/component vendors regarding technical issues concerning company products. Established and maintained positive rapport with vendors, clients and management to ensure optimal productivity and streamlined workflow. Provided sales support for all clients within region. On call 24/7.Facilitate installation, troubleshooting, calibration and operating of equipment to meet all schedule and regulation restrictions as well as compliance with CARB and EPA standards.Ensure reliability of mobile emissions facility equipment and the accuracy of acquired data.Charged with inventory control; maintain product prototypes and perform pre-release testing on products.Key clients include: The Department of Education of New York, Chicago Transit Authority, Chicago Department of Streets and Sanitation, Valparaiso School District/Streets and Sanitation. Provided direct sales support for all customers in Chicagoland area.Entrusted by the City of Chicago with full access to the City’s fleet of waste management/public transportation vehicles.Assisted engineers in preliminary design and installation procedures.Evaluated emissions data to determine operational components in need of enhancement/rectification; expeditiously implemented results-oriented solutions.

Bachelor Of Arts, Environmental Studies; Sustainability

Associate Of Applied Science, Automobile/Automotive Mechanics Technology/Technician

Received certificate in automotive collision repair