Jonathan Silva Email & Phone Number

Los Angeles Metropolitan Area

• Providing office support to the Licensed Professional Surveyor.• Responsible for record mapping, ALTA maps, parcel maps, and topographic surveys.• Preparing maps, record research, and field crew prep.• Calculating stakeout points from site plan drawings and autoCAD files• Working closely with Project Surveyors and civil engineers to manage project deadlines• Performing research, design and calculations for survey and mapping projects using AutoCAD (Civil3D) • Assisting with boundary determinations and analysis.• Processing field data including raw GPS and conventional data• Train new hires on using Civil3D as well as standards and procedures on file and data management.•Manage and maintain a GIS database on ArcGIS Online of KPFF project sites

Los Angeles County, California, United States

• Investigate and adjusts customer complaints regarding quality.• Collect and review all data recorded during the production process to ensure consistency with company quality policies and procedures.• Contact vendors to ensure up to date ISO/NADCAP certifications.• Frequent contact with customers to ensure customer satisfaction.• Prepare information for the management team to help make key decisions.• Active role on the quality management team.• Help assist and communicate with production and administrative workers engaged in quality assurance activities.

• Create digital documents for production department using Microsoft Office• Online product research using NATO stock numbers• Word processing and transcription of documents using Microsoft Excel • Large volume scanning and copying of documents using multi-function commercial copy machine• Filing, archiving, and retrieval of documents for scanning and storage• Gather missing data from various physical and digital locations• Assist quality manager in writing inspection reports• Inspect and document incoming product received from outside vendors

• Inspect, identify, and evaluate trees and brush along electric utility lines and perform detailed data collection• Daily utilization of GIS on work laptop and tablet while in the field• Extensive driving throughout the county performing vegetation assessment • Notify homeowners with work orders with remediation recommendations• Attend weekly safety meetings in person and through phone conference• Communicate daily with supervisor verbally and in written form

• Use custom GIS data editing tools in ArcGIS• Aerial imagery interpretation• Follow project workflows to ensure consistent work across all organizations• Meet deadlines to ensure effective use of time• Communicate with supervisors to ensure quality control

• Assist customers remotely and verbally in troubleshooting technical problems with software• Use discretion and follow security procedures as indicated by company policy to carry out daily tasks with confidentiality• Communicate with supervisors and peers to find solutions for customer issues• Filled multiple roles in regards to payment processing, setting up appointments, and software support

Northridge, Ca

• Work with peers as well as supervisors to carryout assigned duties in the field relating to irrigation equipment • Read and interpret maps to locate irrigation equipment• Operate ICON 60 GPS unit to record point data• Use Survey123 and Collector for ArcGIS to document attribute information in the field• Use ArcMap and Microsoft Excel to digitize collected data and hand drawn maps

• Positioned at the front desk to greet new clients, answer incoming phone calls, and answer questions• Positioned in the kitchen to retrieve food items for food pantry and to store donated food items• Positioned to supervise food pantry distribution to ensure clients follow guidelines for distribution• Assigned to sort through donated clothing and items with other volunteers to clear workload

Northridge, Ca

• Update GIS database with field notes • Read and interpret maps to locate previously documented trees• Monitor and document field data relating to tree health and status• Attend weekly meetings to communicate and monitor progress• Work with team member to accomplish assigned tasks

• Vendor and customer communication • Assist in managing ecommerce accounts• Assist in market research and competitive analysis• Responsible for daily and weekly file updates for reports and database management• Experience using Epicor 9 ERP Software• Use Microsoft Excel to complete reports and manage product data

• Answer phone calls and emails while providing excellent customer service • Assist in managing ecommerce accounts• Experience using FishBowl 2016 POS software• Use Microsoft Excel to complete reports and manage product data • Responsible for vendor communication to ensure accurate product descriptions • Collect web content for company website

United States

Bachelor Of Arts - Ba, Geography, 3.81

Activities and Societies: Gamma Theta Epsilon Honors SocietyEmphasis in Geographic Information Systems. magna cum laude

Associate Of Arts - Aa, Geography

Education record