Jonathan Smith Email & Phone Number

Overland Park, Kansas, United States

Overland Park, Kansas

Overland Park, Kansas

Kansas City, Missouri Area

Primary responsibility for Day to Day operations, Traffic Management and Workflow Management within the United States reporting directly to the General Manager for full-service Loyalty Marketing, Customer Relationship Management and Point of Sale Technology provider.Provide business, technology and marketing consulting to existing clients at 500+ retail locations including negotiating contracts and service agreements.Develop and execute presentations, proposals and technology demonstrations to top-level executives in various industry’s such as Gas/C Store, Grocery, Restaurant and Retail.

Managed Loyalty Marketing programs for retailers in the United States, Canada and Spain designed to increase retention and profit from customers.Executed full range of marketing campaigns and Return on Investment analysis to increase client profits.Created, tracked and evaluated program metrics and management reporting to identify performance and effectiveness of client programs, offers, and product mix.Supervised in-house and outside agency creative staff in developing logos, web sites, direct mail, and email campaigns; functioned as point person in external partner negotiation.Identified marketing initiatives through customer research to develop targeted marketing strategies leading to increased market share for retailers.