Senior Manager
Current- Spearheaded all event planning and orchestrated cross-functional operations involving staffing, logistics, and inventory.
- Responsible for the education of new employees. Developed comprehensive employee training curriculum covering operational procedures, customer service standards, and product knowledge, increasing new hire proficiency.
- Utilized data analytics to forecast inventory needs, track stock levels, and optimize ordering cadence based on demand projections and event schedules.
- Managed all aspects of event setup and live operations to create engaging and memorable customer experiences.
- Collaborated with cross-functional management team to strategically allocate staffing and equipment resources across all events, ensuring seamless execution and success.