Jonathan Tharp Email & Phone Number

Austin, Texas Area

• Drive an effective selling culture within the store by building the team, building sales capability and building the brand.• Assume responsibility for the store and its success in partnership with the Store Manager.• Effectively analyze the business, drive and execute all company initiatives according to established timelines and standards.• Maintain a strong and genuine customer focus• Merchandise to the company standards and to the needs of the customer.

Austin, Texas Area

• Promote and maintain positive relations with all contacts, customers and potential customers.• Comply with all department and company policies and procedures• Promote the bank's products and services; consistently cross-sell bank products at every opportunity.• Provide consistent and excellent customer service.• Co-manage the branch by overseeing day to day activities and functions directly related to the tellers and their overall performance.

Process customer returns and exchanges.Resolve customer issues.Close down and audit registers.Work directly with Store Manager and District Manager to ensure that my assigned department is consistently up to company standards.Perform daily huddles with team to ensure that all tasks are being completed.Provide excellent customer service to every customer, every time.