Jonathan Schneider Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Houston, Texas, United States

Responsibilities include planning and leading market acquisition efforts, improvements to operational efficiency, and ongoing supervision and execution of Zoho CRM implementation and enhancements, for which I serve as CRM project manager and super administrator. I work with multiple internal teams for requirements gathering, implementation, and user testing. I am actively developing all aspects of our CRM database, creating data modules and fields, automated workflows, email templates, automated forms, task management, and data analytics via reports and dashboards. I am highly involved in our company communication strategies with prospective and current customers. I manage external vendors and also work as an individual contributor. I also work with school district administration and teacher candidates to improve the quality of education and teacher retention through certification, test prep, and other products and services.

Houston, Texas, United States

Responsibilities included Zoho CRM implementation at 240 Certification, serving as CRM project manager and super administrator. I work with multiple internal teams for requirements gathering, implementation, and user testing. I am actively developing all aspects of our CRM database, creating data modules and fields, automated workflows, email templates, automated forms, task management, and data analytics via reports and dashboards. I manage external vendors and also work as an individual contributor. I also work with school district administration and teacher candidates to improve the quality of education and teacher retention through certification, test prep, and other products and services.

Houston, Texas, United States

Houston, Texas Area

Houston, Texas Area

Led team efforts in developing and sustaining business across 1400 Texas school districts by providing Customer Services related to the recruitment, evaluation, hiring and support of first-year teacher candidates. Hired, trained, and managed seven-member team. Administrative responsibilities included Human Resources, Budgeting, Reporting, Financial Forecasting and Scheduling. Traveled throughout Texas and other states for Customer Relationship Management, Education and Training, and Business Development.

5599 San Felipe St, Houston, Tx 77056

Promoted to this role and reported to the Business Development Director with responsibilities for working directly with school districts to promote the Program brand and increase both candidate enrollment and teacher hiring. • Conceptualized and championed a new Candidate Referral Program, which encouraged clients and school districts to refer prospective candidates who received discounted Program services. • Initiated a program to attract substitute teachers and campus paraprofessionals as strong prospective candidates.

Houston, Texas Area

Reported to the Customer Relations Director in providing phone-based and in-person Customer Services and related Program Guidance for enrolled and prospective candidates.• Recognized for the highest percentage (63%) client conversion rate to full certification status as an employed Texas teacher. • Coached and trained 11 Program Advisors to engage clients effectively and leverage consultative techniques.

Master Of Arts (M.A.), International Relations With A Sub-Focus In International Development

Bachelor Of Arts (B.A.), Business Administrations