Currently serving as Sales Manager for territory reps. Working with territory reps to achieve growth goals. Calculating and communicating current business and future pipeline.

Responsible for growing territory by adding self-generated new business.

Responsible for management/growth of Inside Sales territory; responsible for development of technical expertise, including thorough understanding of products, features, and benefits; responsible for technical support (fielding calls, providing solutions); responsible for managing Customer relationships and helping determine current and future needs and priorities; responsible for developing and managing leads; responsible for market research (Customer product, market specific); communicate and… Show more Responsible for management/growth of Inside Sales territory; responsible for development of technical expertise, including thorough understanding of products, features, and benefits; responsible for technical support (fielding calls, providing solutions); responsible for managing Customer relationships and helping determine current and future needs and priorities; responsible for developing and managing leads; responsible for market research (Customer product, market specific); communicate and collaborate with Sales Team, Customer Service team, and Technical team, Production team, Marketing team, and Senior Management. Show less

I am responsible for fully managing our customer relationships through multiple means of communication. I receive requests via email, online, chat, and phone for quotations, orders, and lead times from customers, and makes quotations on products, writes orders, and relays pertinent order information to a very high percentage of our customers. I successfully helped navigate a transition to SAP ERP system.I, also, coordinate with every other department in handling purchase orders and providing… Show more I am responsible for fully managing our customer relationships through multiple means of communication. I receive requests via email, online, chat, and phone for quotations, orders, and lead times from customers, and makes quotations on products, writes orders, and relays pertinent order information to a very high percentage of our customers. I successfully helped navigate a transition to SAP ERP system.I, also, coordinate with every other department in handling purchase orders and providing service to customers.I know all of the Company’s products and services so that sales questions asked are answered appropriately and promptly I work well with a team on new ways to improve sales and identify the benefits of products and services for clients.I am responsible for tracking outstanding sales opportunities.I keep abreast of competition, competitive issues and productsI prepare for and participate in trade shows. Show less

I efficiently and expediently provided account information to customers. I processed deposits, withdrawals, loan payments and answer all bank related questions. I sold products to new customers as well as sold better accounts for existing customers.

At Starbucks I accurately handle transactions while creating an inviting and comfortable environment for customers. I use interpersonal skills to handle difficult customers and co-workers. It is a deceptively high pressure job which requires efficiency and accuracy when making beverages and maintaining a clean store.

I was trained to process claims, enter claims into a database, troubleshoot any potential problems. Take emails from customers with problems with claims and make necessary corrections. I left due to a family emergency which required I move back to Atlanta.

I was a Customer Service Representative in the BlueCard Department. I took inquiries from health care providers and gave assistance with their claims. I dealt with angry customers and still gave excellent service. I had to manage several systems while documenting and taking calls at a quick pace. All while maintaining accuracy and efficiency. I left this job on great terms to get married and move to Atlanta with my family.

FWC Bessemer City is a church of 200 which has multiple services with different styles. I led all aspects of the 11am service (modern/young adult service) including music, speaking and all media. I also worked as the full-time youth pastor and created Life Groups for young adults. I left on great terms after agreeing to help plant a church in Chattanooga

Maiden Wesleyan Church is a traditional church of about 100. I led all aspects of the Student Ministry. I led youth worship services, directed and spoke at youth camps and retreats. I created and coordinated the Young Adult ministry, which was primarily small groups and discipleship. I left the church after the church board terminated the Senior Pastor’s employment.