Jonathan Watson Email & Phone Number

Tomball, Tx

•Supported users in multiple countries, and domestic cities relying on a consistent and stable IT environment to produce excellent work product and superior service to several Fortune 500 companies.•Prepared and Deployed Hardware and Computing solutions for a number of employees in diverse and demanding industrial occupations•Identified and Service end users or clients with a wide array of IT and Environmental permissions and privileges issues.•Assisted in troubleshooting and identifying network bottlenecks and IT Environment Issues

Bellaire, Tx

•Responsible for testing/development of eCounsel, Suite Manager, and Corridor software applications•Serviced unique requests from customers to develop custom tailored solutions and implementations of the software in different environments.•Identified specific customer problems along with development staff, offered solutions and developed fixes to invoicing fixes, database or table/index related errors and addressed individual SQL or embedded SQL scripts as necessary.•Supported implementation specialists and Database Administrators who would go onsite and verify that the customer’s databases and applications were integrating successfully with the software.•Tracked clients and their contact information along with reporting/visibility to users of the specific solutions Bridgeway offered at their time to their end users.

• Responsible for testing/development of Quest Central, Toad for Oracle, and Spotlight on Sybase.• Generated unique test plans and corresponding test cases to verify software functionality and data integrity across multiple database platforms.• Identified and tested multiple integration points across several database products and different o/s platforms.• Oversight for end-user, and internal documentation on several different projects at once.• Was responsible for validating and supporting solutions to Bank of America, JP Morgan Chase, Price Waterhouse-Coopers, and other Fortune 500 firms.• Positioned Quest’s Oracle tools and related Database Management solutions to a growing segment of DBA’s, Developers, and Project Managers who had to manage visibility and performance of their SDLC.• Attended large trade shows and spoke to national audiences on Best Practice techniques used to streamline software development with the Quest Toad Development Suite.

• Helped prepare the release of TeleCheck’s first GUI debit, internet check acceptance, and electronic check products from creation to use by several Fortune 100 companies.• Developed a thorough systems design view allowing me to accurately forecast effects of changed to newly developed code being released to production.• Have been involved in adding new clients from soliciting user requirements, through UAT testing in real-time, to implementing this software in production.• Possess a thorough understanding of object-oriented software design and was a participant in the Agile software development lifecycle.• Improved applications that are responsible for $500 million in revenue generation annually.• Tested a completely new revenue-generation system (Auth) for Oracle 9i2/10g Databases with custom-tailored transaction processing solutions in a Sun Solaris environment.