Member Service Representative Iii
Analyze, research and resolve problems and discrepancies related to member accounts/loansAssist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applicationsCounsel current and prospective members about Navy Federal's products and servicesEnsure cash and other negotiable instruments are handled properlyIdentify opportunities to cross service products and increase product penetrationPerform platform banking functionsAssist level I team membersUnderstand and comply with federal and other regulations relating to financial products and servicesMay assist with Branch Office vault opening, closing and balancing proceduresMay serve as a Branch Office and/or ATM vault custodianPerform other duties as assigned