Jonathan Wolff Email & Phone Number

Vancouver, Wa, Us

Milwaukie, Oregon

Milwaukie, Oregon

Technical business consultant aimed at driving innovation, while helping clients achieve business objectives. Working with internal/external technical staff in coordination with clients to achieve a common goal. Providing budgeting and forecasting, architecture and design, project management, strategic planning, account analysis, and a central communication point for any other business needs.

White Salmon, Wa

Provided vCIO services for our clients. Including architecture and design, project management, strategic planning, account analysis, and more. Also performed CIO roles internally and participate in business development, structure, goals, etc.

Vancouver, Washington

Part of a four man team supporting around 400+ users in several countries. Acting team lead and escalation point for other technicians. Responsible for corporate backups, antivirus, O365, phone system changes, purchasing, and inventory management.

Portland, Oregon Area

Acting team lead for managed IT and voice support staff. Executing the operational and tactical plans of the support center while satisfying customer and business needs. Responsibilities include assisting with recruiting and hiring, training, monitoring and managing performance, monitoring and reporting metrics, managing internal systems, and ensuring that processes are followed and service levels are met. Also, contributing to problem resolution by giving in-person, hands-on support to end users.

Portland, Oregon Area

Oversee the day-to-day Help Desk operations at Pavelcomm. Always looking for ways to enhance or improve areas of IT services with efficiency and customer service in mind. Maintain our maintenance and monitoring systems. Train and mentor new employees. Write and deploy policies and procedures for IT services. Client Onboarding, transitions, and roll outs of new hardware and/or software. Develop new processes aimed at efficiency and reduction in costs.

Vancouver, Washington

Helped manage 3300 websites across several servers dealing with day to day issues.Built sites focused on SEO and PPC. Also, spent time creating back links and other methods of improving SEO.

Main job requirements as follows; quick and efficient processing of customer requests, such as taking work orders, providing estimates, and billing customers in a timely manner, maintaining a positive and upbeat demeanor, all the while ensuring all customers are satisfied before departing. Other duties included Safety officer in charge of quarterly inspections with a 100% pass rate. Also maintained stocking levels of supplies for entire store.

Aviation Ordnance

Master Of Science - Ms, Cybersecurity And Information Assurance

Risk Management Cyberwarfare Cyberlaw, Regulations, and Compliance Security Policies and Standards—Best Practices Secure Network Design.

Bachelor Of Science (B.S.), Iss - Information Systems Security, 3.6Gpa

Obtained Bachelors of Science in Information Systems Security

Associate Of Science (A.S.), Network And System Administration/Administrator