Quality Assurance Specialist
CurrentMy Managers at Moxie from the prior summer reached out to me with an opportunity to work part timefrom home and become a Quality Assurance representative! This job entailed the following:• I graded and provided feedback for my coworkers on how to improve their interactions with ourcustomers.• I audited various parts of our company’s internal processes to ensure that everything was done correctlywith accurate Moxie processes.• I became an Office Lead, which means I helped lead my Coworkers to success and successfulinteractions with our various customers.During the summer I returned to the office and worked full time. Throughout my time in this positionI have learned the proper communication to provide constructive criticism to my Coworkers while alsohelping them see their strengths. I learned the importance of and applied auditing using internal systems and Microsoft Excel in a professional setting.