Jonathan F. Email & Phone Number

Dublin, Ie

Dublin, Ie

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

As product designer at Cubic Telecom, I lead cross-functional teams to drive impactful B2B and B2C product design across global markets.- Leadership & Cross-functional Collaboration: Directed teams of engineers, product owners, and data scientists to deliver scalable design solutions, addressing both consumer and enterprise challenges.Key Project Deliverables: Spearheaded the design of the Gen 5 Portal for European drivers, Webshop Redesign (iOS, Android, web) for 6 global brands, and SSO integration for seamless user experiences. Led the creation of the eIM Product (eSIM Integration Management portal).- User-Centric Approach: Conducted thorough user research, testing workshops, and surveys to drive data-informed design decisions, ensuring usability and engagement from concept to launch.Design Systems & Scalability: Established Cubic's first design system and component libraries in partnership with front-end teams, ensuring consistent, efficient, and scalable designs across products and platforms.- End-to-End Product Ownership: Drove the complete design process, from initial concept and wireframing to prototyping, testing, and final delivery, continuously iterating to improve product performance and user satisfaction.

Dublin, County Dublin, Ireland

- Designed user interfaces for complex B2B AI and automation tools, streamlining user journeys and reducing friction points.- Collaborated with product managers, developers, and UX/UI teams to deliver intuitive designs aligned with user needs and technical requirements.- Contributed to IBM's Carbon Design System, ensuring scalable and reusable design components across multiple digital products.- Delivered high-fidelity visual designs that enhanced user engagement and usability across web and mobile platforms.

Dublin, Leinster, Ireland

- Delivered end-to-end product design for major telecom clients like Comcast, AT&T, and T-Mobile, ensuring scalable and user-centric designs across digital billing solutions.- Reduced customer service calls by 25% for Astro Malaysia through user-focused design and interactive prototypes.- Led user research and testing to inform design decisions, securing a multimillion-dollar redesign contract for Sprint, impacting over 30 million customers.- Produced wireframes, prototypes, and developer-ready documentation to ensure seamless product development and rollout.

County Dublin, Ireland

During my tenure at Accenture Dublin as a Graphics & Production Analyst, I played a pivotal role in creating compelling marketing, sales, and project collaterals across various domains including Digital, Technology, Consulting, Operations, and Strategy. By collaborating closely with project managers, business teams, and clients, I transformed content into visually engaging and impactful materials. Through my efforts, I contributed to enhancing Accenture's brand presence and effectively communicating its value proposition to target audiences.

Rio De Janeiro Area, Brazil

Rio De Janeiro Area, Brazil

Icaraí - Niterói

Rio De Janeiro Area, Brazil

Certificate In Business Administration - Cba, Marketing

Certificate in Business Administration - CBA Modules studied: Statistics applied to marketing, Finance for marketing, Product and brand.

Certificate In Animation, Animation, Interactive Technology, Video Graphics And Special Effects

Animation 3D & 2D, storyboard, 3D unwrapping and texture, life drawing.

Publicidade E Propaganda, Comunicação Social

Full scholarship