Jonathan Chesney Email & Phone Number

Cambridge, Massachusetts, Us

Cambridge, Massachusetts, Us

Cambridge, Massachusetts, Us

Cambridge, Massachusetts, Us

Dublin, Ie

● Main point-of-contact for a wide range of exceptional clients including DHL, McDonalds, O2 and Samsung.● Working closely with our existing client base, I have developed the AppHappy App Maintenance Service to allow clients to keep their iOS/Android apps up-to-date in order that they can continue to offer the best experience for end-users.● Provide recommendations to clients for additional development work to help define their product roadmap and maximise app potential.● Coordinating with the Development, QA and Design teams I produce detailed proposals that include wireframes, product roadmaps and accurate cost/time estimates, for potential clients.

Belfast, Co Antrim, Gb

● Completed training courses in Java, HTML, CSS and Javascript.● Worked as part of the Agile development team in Belfast and Boston to deliver solutions for Liberty Mutual. ● Acted as project manager to archive legacy bug-tracking information.

Menlo Park, California,, Us

● Co-founder of WorldDesk Ltd. which was acquired by Deskstream Inc. in January 2012.● Developed the company branding, website (www.myworlddesk.com) and strategy for social media outreach. In addition, I was responsible for managing a number of marketing campaigns, which were picked up by local and international media outlets. I was also a regular contributor to the company blog.● Setup and managed the company’s Google AdWords campaign and monitored Google Analytics results.● Responsible for coordinating development of the product with the Support Team in India and Development Team in the Ukraine. Acted as Project Manager in developing an end-user version of the technology, which was launched at the Consumer Electronics Show in Las Vegas. In addition, I acted as Project Lead for improving the user interface and user experience in the enterprise version of the product.● Acted as intermediary between Sales Team, Support Team and Development Team to facilitate the sales process and resolve customer requests. As the teams worked in different geographical locations I worked hard to motivate team members and ensure the teams worked well together to maximise productivity.● Moved company’s support systems to Salesforce CRM and Zendesk customer service platforms. Worked with Support Team to manage sales leads and customer inquiries through tickets and live chat.● Developed training and support materials including tutorial videos to allow customers to easily setup the product. In addition, I produced a series of product white papers for existing and potential customers.

Washington, District Of Columbia, Us

● Responsible for overall running of the Program. Developed and delivered training seminars to both the participants of the Program and to the management team. Offered continued coaching and mentorship to both students and staff during their time on the Program.● Acted as overall Project Manager for a variety of leadership seminars and fundraisers in Ireland, Northern Ireland and the USA. Through this I built a strong transatlantic network.● Developed recruitment campaign for the Program resulting in a turnaround of declining numbers and a record increase in applicants. Shortlisted, interviewed and selected participants for the Program.● Responsible for communication outreach to alums, sponsors, university partners and government bodies. Produced a variety of digital resources including promotional videos and MailChimp campaigns.Promotions:Program Assistant (Jan 06 - Sep 06)Program Manager (Oct 06 - Dec 07)

Washington, Dc, Us

● Carried out general policy research.● Edited Committee documents and assisted with preparation for hearings.● Formed part of a team of interns who prepared documents for the Committee’s visit to China.

Llm, Human Rights Law

Msc, Professional Software Development

Llb, Law