Jonathan Peralta Email & Phone Number

New York, Ny

Facilitated afterschool crafts & science program for students kindergarten to grade 8. Spearheaded cleaning and organizational projects for the studio

Greater New York City Area

● Further honed a decade and hospitality skills in a well-established and thriving business.● Oversaw closing procedure daily and cash drops.

Attended to all serving responsibilities ranging from VIP small parties to 700 person galas

Section Leader responsible for ordering all product and the maintenance, merchandising and upkeep of highest grossing sections resulting in an increase in sales.‘Tier 1’ crew member serving as a model of efficiency, customer service, and productivity during peak hours Drove sales during record breaking periods ($325K Sunday in January)

Excelled as production team member and customer service earning regular customers.

Worked in hotel lobby assisting guest with all tourism questions and concerns not limited to Broadway shows, tours, attractions and travel arrangements.Used expertise of New York City to provide an economical and engaging experience during their stay.

Worked as cashier during high volume lunch hours and bar providing superior customer service receiving praise from peers and superiors. Mastered the art of the latte and barista charm

Acted as primary night manager during record grossing periods of sales. Responsible for counting in and out cashier drawers.Sole facilitator of staff members in addition to regulating marketing, customer service skills, training of staff, and integrity of product.

New York, Ny

Attended to many managerial tasks in place of the manager including but not limited to opening the store, staff discipline, and product control and placement.Acted as the principal night supervisor responsible for overseeing and assuming any gaps in the bakery including the roles of counter staff, cashier, barista, cupcake and cake decorator, order taker, and porter.Provided a wide variety of clientele with exceptional customer service resulting in multiple commendations.

Queens, Ny

Gave daily tours and attend to the gift shop including the cash register and surveillance monitors.Handled the reception desk by answering phone calls and responding to emails.Performed numerous office tasks, most regularly faxing, filing, and ordering supplies.

Bachelor Of Business Administration - Bba, Operations Management And Supervision

Linguistics, American Sign Language

High School Diploma