Jonathan Lang Email & Phone Number

Lubbock, Tx

As the Product Manager for the Incode Court Case Management suite, I am responsible for the overall direction and development of the products and services that we offer for municipal courts across the country.In essence, my role is to...* Understand the users of our solutions so that I can identify opportunities for product and service development* Guide the priorities of the development team that is building our solutions so that we can effectively solve problems, and* Ensure an effective handoff of new feature and functionality to our staff and our clients so that we can all accomplish our goals

Lubbock, Texas Area

My project management top 10 list:○ Take over the account from sales as primary contact○ Confirm the scope of the contract and the objectives of project and resolve any gaps ○ Establish an orderly plan for implementation of the software and delegate the tasks to the resources○ Identify risks to the plan and mitigate them○ Triage issues that interfere with the plan and assign resources to resolve them○ Ensure that changes to the plan are endorsed by the right decision makers○ Track the costs incurred to accomplish the plan and notify the decision makers of potential overages○ Monitor progress toward the plan and communicate status to all of the stakeholders○ Document tasks completed, issues resolved, decisions made, etc. for future reference○ Usher the account into maintenance and support

At SmoothFusion, I was responsible for managing the project portfolio of custom development work that was the core of the business. This included management and coaching of the project managers that were responsible for driving the projects to completion.

Master Of Business Administration - Mba, Business And Analytics

Bachelor Of Arts, Psychology

Activities and Societies: Alpha Chi Delta social club Co-director of Master Follies show for Alpha Chi (1995 Sailor Show) Meistersingers.