Instrumental in standing up community healthcare operations and the Better Health Pathways HUB program. Oversee completion of over 7,154 connections to care and services, secured partnerships with 14 agencies, contracts with seven managed care organizations, and added 41 community health workers and 19 supervisors. Boosted the client referral-to-enrollment conversion to 80%.Collaborate with community organizations, health systems, and government agencies to close the care gaps for underserved residents in Cuyahoga County.Maximize reimbursement, optimize revenue cycle management, and monitor economic viability. Strategically direct HUB program expansion and sustainability. Upgraded data reporting accuracy, simplified error identification, and enhanced quality, reporting, and data visualization with financial and operations dashboards.Leadership Impacts:✓ Program Development: Engineered the Pathways model from the ground up, from fundraising to full program implementation. Oversee Pathways HUB National certification and manage budget planning, policies, procedures, revenue cycle, key performance indicator (KPI) development, and strategic planning.✓ Public Health Interventions: Improved lead screening quality in high-risk neighborhoods by launching a proof of concept to increase pediatric lead screening rates.✓ Tactical Problem-solving: Tackled food insecurity challenges by starting a program with Greater Cleveland Food Bank and Case Western Reserve University, aligning workflows across multiple organizations to provide food assistance referrals to reduce infant mortality and increase birth weight success rates.

Led a 40-person, cross-functional team, partnered with four health systems, and addressed the needs of 1.2K patients.Pioneered children's health programs, demonstrated agility in leading multi- stakeholder teams, and managed complex projects from conception to completion. Realized successful grant outcomes through effective program management and implementation, governed grant proposals, and directed the comprehensive process of reviewing proposals, writing, submitting, and providing progress reports.Controlled project budgets and timelines while effectively coordinating staff and project logistics, diligently supervising work plans, schedules, requirements, work assignments, and project milestones.✓ Quality Improvement: Instrumental in a $480K multi health system project to decrease extreme prematurity cases in Cuyahoga County.✓ Leveraged a $4.51M CMS grant to effect quality improvement plans across three health systems and address Medicare/Medicaid beneficiaries' SDOH.✓ Resourcefulness: Instrumental in 88% of United Way bi-directional referral patients receiving care resources.

Managed $1.57M in grants and project funds. Supported operations and managed the Produce Prescription Program project. Developed programs focused on reducing chronic diseases, including childhood obesity, asthma, and hypertension.Oversaw high-stakes projects, established long-term strategies, mitigated risks, and planned program contingencies. Managed a four-year project, implementing hypertension best practices across nine clinics for the Centers for Disease Control and Prevention Racial and Ethnic Approaches to Community Health grant.✓ Program Management: Improved blood pressure results by 7% through a hypertension program in over 114K adults.✓ Project Management | Data Analysis: Cut fast-food consumption by 46% and managed a $750K child obesity/asthma project.✓ Process Improvement: Achieved grant guideline consistency and adherence, standardizing the application process and template.

✓ Led analytical training/education for decision support team and trained new staff✓ Coordinated, planned, and implemented innovative interventions with the intent to reduce readmissions, decrease unplanned utilization by frequent utilizers, or improve care transitions.✓ Tracked and monitored metrics and outcomes for CMS quality initiatives including: Hospital Readmission Reduction Program, Value-Based Purchasing, and Hospital-Acquired Condition Reduction Programs, and patient experience.

✓ Analyzed clinical and operational data across 10 hospitals in the health system, developed summary reports and recommendations, control charts/graphs, trends outcomes, and identified opportunities for improvement.✓ Collaborated with clinical and operational staff to implement quality improvement initiatives.✓ Initiated process improvement projects that streamlined data analysis and increased productivity by decreasing time to generate reports.

• Provided hands-on instruction for assessing and managing patients with trauma and medical emergencies to students taking Emergency Medical Technician-Basic course.