Jonathan Lurgio, Pmp, Psm Email & Phone Number

Woodland Hills, Ca, Us

Chicago, Illinois, Us

Founding member of the portfolio management office. Managing portfolio of the product organization and a team of project managers.- Mitigated risk for very high volume holiday readiness, 1 billion messages a day, by leading response programs. Created a process of rapid response to incidents and production changes. Earned the highest award in the company for this work. - Led the global change control program with meetings on three continents to reduce error rate and implement stability in production applications.- Mentored junior project managers by running classes weekly, guiding them through the certification process, and giving them feedback on their projects.

Chicago, Illinois, Us

Founding member of the technical project management office. Implemented processes for a global team of 300 which clearly defined plan, budget, changes, and prioritization. - Created secure cloud and on-premises environments by successfully leading the planning and implementation of the security program: 10 projects with a $3.3m budget and 22k man hours. - Lead planning, release, and cross team integrations within a Scrum team to develop new product integration in AWS and creating an easy upgrade path for older customers.- Managed risk and planning to modernized operations and globalized monitoring by replacing 2 database systems worth $4.1m and centralizing system monitoring.

Glendale, Ca, Us

PMO staff Project Manager operating within a 50 person technology organization. Worked on waterfall and agile projects that impacted all facets of the business for software and hardware. - Added $98M in sales revenue with 2 acquisitions projects by working across functions and facilitating a team of 15 developers and 20 stakeholders.- Opened 5 new locations in less than a year by standardizing IT workflow and coordinating with legal, operations, and marketing. All locations were opened on time.- Installed a million dollar state of the art printing press, enabling the company to launch 4 new premium products, by focusing the team on core requirements to meet an aggressive timeline.- Implemented process improvements, using JIRA and MS Project, which enabled technology to control work intake and manage resources. In 8 months system handled 2,400 requests.

Boston, Ma, Us

Lead project manager and analyst, reported to the VP, for a shared team that fielded a wide variety of requests on process improvement, key performance data, and communications across the business. Process Improvement:- Saved $150k per year for an operational team by working closely with 7 sponsors to iteratively replace a manual process with 2 automated websites. Delivered on time by staging releases.- Removed silos for the 300 largest clients' sales teams by pulling Salesforce.com data into SQL Server and creating a unified view describing product penetration. - Collaborated with vendor management to evaluate 400 vendors by creating a website for data entry and reporting. Delivered on time despite creating and then reworking the process.Reporting Innovation:- Enabled, for the first time, web reporting for 60,000~ clients for NetBenefits.com by creating 2 million row data structure through SQL Server Reporting services. - Created central reporting for 4k metrics and 20 executive dashboards by making a SQL Server database which pulled data manually, automatically, and/or with excel forms from 67 sponsors.Communications:- Increased nomination rate 4x for the most prestigious award at Fidelity institutional services by creating an entry form, process flow, and reporting on SQL Server under strict time constraints.- Solidified final look of a new shared services website now used by 1,000 people monthly by gaining agreement after an impasse between graphic design, development, and sponsors.

Boston, Ma, Us

Led change control management and reporting for a systems project management office. - Managed 3,000 change controls for a $1M system implementation by reporting with Crystal Reports and updating tracking database.- Led change control board of 8, confirmed requirement viability, and gained executive sign off by working well with sponsors and ensuring consistent committee process.

Boston, Ma, Us

Second level support for escalated situations and urgent data updates.

Boston, Ma, Us

Front line phone support for HR and Payroll outsourcing.

Bachelor'S Degree, Communication Arts And Sciences

Minor, Dispute Management And Conflict Resolution

Study Abroad, Japanese Language And Culture

Education record