Jonathan Mckenna Email & Phone Number

London, Gb

London Area, United Kingdom

Driving growth of ground-breaking AI-powered Business Case Platform through customer engagement

London, United Kingdom

Sourced, screened and coordinated 15 current and ex-CEOs to engage business leaders in peer-to-peer discussions, showing how Salesforce technology can deliver real and meaningful business results. Worked with Salesforce leadership to identify and prioritise key accounts, before preparing and coaching account teams for CEO engagement.Selected Accomplishments:+ Formed, developed and led a groundbreaking EMEA Advisory Board of European CEOs. Engaged 300+ CxOs over 4 years and influenced $360m+ in new billings.+ Supported and advised leaders in meetings with customer CxOs. Ran the EMEA strategic accounts programme to prioritise resource and investment toward the largest and most promising prospects. Engaged customers with 200+ meaningful conversations and presentations at global events, including the World Economic Forum.

London Area, United Kingdom

Orchestrated change projects for senior leaders of blue-chip clients including BP, Deutsche Bank, British Car Auctions, TalkTalk, Novartis, Spectris, Sage, Astra Zeneca, Deutsche Telekom and GSK.Selected Accomplishments:+ Engaged by client executive committee to oversee implementation of IT-enabled BPO services across the European customer network. Managed customer relationships, oversaw delivery, coordinated multiple departments, negotiated third-party contracts and enhanced processes. Delivered new services to 3 clients and generated £15m+ profit.+ Diagnosed root causes of customer service and order provisioning issues at UK telco. Recommended organisational change, worked with the CEO and CIO on business-aligned IT strategy, led roadmap production and reviewed the full IT project portfolio. Reduced customer losses by >60% and doubled profit within 2 years.+ Supported global pharma company to outsource IT support operations in the Americas. Benchmarked cost and service performance, comparing with other global firms. Made recommendations which saved $10m on the $100m+ deal.

London Area, United Kingdom

Appointed to drive engagement with largest customers in UK and EMEA. Coached and supported account directors in the development and execution of annual sales plans. Provided consultancy and advice to EMEA leadership on go-to-market strategy. Developed and executed strategies to support local launch of new products.Selected Accomplishments:+ Worked closely with sales teams and customers to drive multi-million-dollar deals at AstraZeneca, British Airways, Citigroup, DVLA, Deutsche Bank, HMRC, JPMorgan, O2, Prudential and Vodafone. Grew licence revenues +30% in 18 months.+ Influenced a major public sector organisation to switch from a competitor. Saved the customer $2m, and generated revenue of $1m for BEA.+ Advised the Senior VP, EMEA Sales on organisation and GTM strategy. Extended executive relationships with key partners. Built relationships with senior IT leaders in blue-chip customers. Gave public presentations on business and technology issues. Realised +14% revenue growth and +60% sales productivity. Met UK Q1 budget for the first time in 8 years.

London Area, United Kingdom

Delivering organisation change and programme recovery in RBS, RAC and Prudential

Ma, Natural Sciences

Specialising in Theoretical Physics

Phd, Radio Astronomy

Pulsar Timing Studies Published 4 papers in "Nature"