Client Services Associate
Downers Grove, Illinois, United States
• Assisted clients and researchers in preparation for fieldwork.• Coordinated with vendors for recruitment of ideal candidates for research.• Responsible for maintaining databases of current and past participants, keeping track of requests and expenses at facilities, and maintaining stock of inventory.• Provided assistance for clients, researchers and participants to ensure all requested accommodations were met.• Provided support for on-site fieldwork through participant management, catering orders, and facility upkeep.• Oversaw maintenance and inventory management of both Downer's Grove and Chicago facilities.• Arranging equipment to ensure frictionless experience for researchers, clients and visitors at facilities.• Ensured clients, participants, and visitors felt welcomed at Bold Insight’s facilities.