Jonathan Schultz Email and Phone Number

Independent consultant specializing in workplace culture and human capital development services. Client Portfolio: HospitalityGreen: Operations consulting services with clients throughout the hospitality, manufacturing, institutional healthcare, and education industries. - Lead developer for the Sullivan County Workforce Development Board’s Career Readiness Training Program designed to provide the first level of personal skills needed to retain and thrive in today’s work environment. - Facilitate trainings and workforce on-boarding programs for public and private organizations aimed to enhance the workplace experience for management, employees, and clients. - Primary consultant for a waste reduction initiative within 26 public schools overseeing behavioral based recycling and education programs. - Research sustainable development from a cultural and behavioral point of view, implementing the information in training programs, grants, research articles, and blog posts. - Executive leader on the Hudson Valley/Catskill Region Hospitality Sector Partnership, directing curriculum development for early hospitality training and cultural development. The Elliot Group: A premier boutique executive search firm for the restaurant, hospitality, and retail industries. - Research candidates for retained executive searches by developing databases, assessing the public marketplace, writing career biographies, collaborating with senior recruiters, and participating in interview screening sessions. - Work with the Senior Producer helping to re-brand the company website by researching all organizational services and interviewing executive leadership to develop new content and media. - Generated research reports for the Business Development team highlighting future trends of Private Equity Groups in new industries.

• Manage a team of 100 "front and back of the house" employees while overseeing guest satisfaction, operational efficiencies, and quality assurance. • Collaborate daily with Executive team, strategizing service goals and and monitoring financial projections supporting a 180 seat New York Times reviewed restaurant. • Developed Red Hat’s Training Program by cultivating a culture where feedback is targeted, timely, and received with positive intent for both the trainer and the trainee. • Support the Human Resource department by conducting interviews, documenting employee development, evaluating and communicating performance reviews; resulting in a 30% decrease in the turnover rate. • Pioneered restaurant-wide sustainable processes designed to reduce waste and increase operational efficiencies and revenue.

• Executed Red Hat’s talent management strategy by developing internal training programs, identifying promotional opportunities for team members, and overseeing external hiring practices. • Improved the Red Hat Training Program by utilizing training methods such as situational role-plays, instructional videos, and educational classroom conversations. • Fostered an environment for a team of 50 "front of the house" employees, enhancing the guest dining experience by focusing on attentive service, which led to an increase of guest retention by 25%.

• Directed the front-end operations of a $45 million store. Led a team of 90 associates to improve guest satisfaction and drive profitable sales.• Restructured and developed the Target Red Card training program leading to a 40% increase of sales.• Motivated the team by building personal relationships and cultivating trust; increased associate engagement and productivity.

• Consulted with Entrepreneur/Owner to define target cohort and the most efficient means of outreach.• Increased daily profits by 20% through effective up-selling to customers.• Tracked restaurant finances including revenue and inventory; identified opportunities to improve profitability.