Jonathan Wagner Email & Phone Number

Texas, United States

Dallas, Texas, United States

Continuing developing codes and design artifacts to expedite the team's work.Providing detailed root cause analysis of top system errors to key client stakeholders and development team to reduce overall work required by internal team to support the application.Continuing interfacing with key client stakeholders and internal team to expedite backlog clearance and ensure project application continued meeting industry quality standards.Coordinating internal team's work based on both individual team members' strengths and priorities given by key client stakeholders.

Dallas, Texas, United States

Created code and design artifacts for each product type, facilitating the rapid resolution of system errors by the team.Interfaced with key client stakeholders and internal team to expedite backlog clearance and ensure project application continued meeting industry quality standards.Continued learning the global distributed management system my team was supporting. Improved necessary new technical skills, including network inventory, customer service activation, and L2/L3 provisioning. Began specializing in client products which required the most daily support.

Dallas, Texas, United States

Completed full stack Java development trainings, including SQL databases schema design, Spring boot web app development, and Java Microservices architecture.Onboarded to first telecom project and began learning the global distributed management system my team was supporting. Acquired necessary new technical skills, including network inventory, customer service activation, and L2/L3 provisioning.

College Station, Texas, United States

Built and maintained a database from raw data entries for over 2,000 resources.Designed and developed a database management system through Google Sheets to facilitate resource availability online.Delivered a presentation of the product in a Literacy Symposium seminar.Redesigned out-of-date database systems through Google Apps Script, a JavaScript platform integrated through Google Apps.

Bryan/College Station, Texas Area

Worked in a team of student workers to manage a small library and provide training materials to professional development trainers statewide.Coordinated with professional staff to provide all of the materials for adult literacy symposiums and conferences.Expanding the availability of educational resources to screen readers by developing accessible materials.

Tybee Island, Georgia

(summer only)Designed and implemented camp-wide activities for young adolescents from underprivileged homes.Supervised and developed relationships with campers for 11-day sessions.Received promotion to a supervising counselor in summer 2018. Began overseeing other counselors and coordinating with the director and administration on a daily basis.Took initiative in assisting camp administrators, minimizing the need for supervisory involvement in day-to-day operations.