Jonathon Cox Email & Phone Number

Raleigh, North Carolina, United States

Eau Claire, Wisconsin Area

Indianapolis, Indiana Area

• Assisted in implementing Microsoft Power BI reporting Dashboards for sales performance analysis to include: financial analysis, sales productivity, pipeline management, and planning/forecasting reports• Gained experience with Microsoft Power BI in order to enhance existing reports, and implement a complete Power BI reporting solution• Worked closely with the sales operations team to provide ongoing support and training on metrics, reporting and analysis to the sales group• Ad hoc… Show more • Assisted in implementing Microsoft Power BI reporting Dashboards for sales performance analysis to include: financial analysis, sales productivity, pipeline management, and planning/forecasting reports• Gained experience with Microsoft Power BI in order to enhance existing reports, and implement a complete Power BI reporting solution• Worked closely with the sales operations team to provide ongoing support and training on metrics, reporting and analysis to the sales group• Ad hoc data analyses based on business needs Show less

Zionsville, In

• Served as the primary IT intern and provided helpdesk technical support for seven K-12 schools.• Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues. (Helping log in, connecting to the domain, fixing hardware issues, answering any questions, etc..)• Orchestrated many different group projects and helped make important decisions that became policy across the entire school system• Assisted with the startup of the 1-to-1 initiative at Zionsville… Show more • Served as the primary IT intern and provided helpdesk technical support for seven K-12 schools.• Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues. (Helping log in, connecting to the domain, fixing hardware issues, answering any questions, etc..)• Orchestrated many different group projects and helped make important decisions that became policy across the entire school system• Assisted with the startup of the 1-to-1 initiative at Zionsville High School, providing each student with a laptop and connecting them to the schools networkData Management Experience• Prepared documents for data entry, entered data into designated database and forms, recorded all tasks and activities, prepared and submitted reports, routed data to appropriate staff, researched and retrieved requested data• Assisted my supervisor and other fulltime employees in updating and maintaining records in Active DirectoryNetwork Experience • Supported the school systems network• Familiar with Windows Server OS and assisted with the installation of the schools UPS systemTechnology Training Experience • Trained teachers alongside the Technology Integration Specialist on how to use Learning Management Systems such as Canvas and Blackboard Learn• Produced and published instructional videos for common technical solutions for the entire staff Show less

Bloomington,In

• Trained new servers and floor staff on guest service expectations, safety procedures, proper food and drink handling and restaurant protocols• Monitored bar area to ensure optimal guest experiences, worked with individual servers to improve performance, and answered customer inquiries and resolve issues promptly

Zionsville, In

• Employed for two summers by the Canterbury Farms Horse Stables to plan and execute both routine maintenance and new beautification projects• Led a team of three people to run the stable