Jonathon Martinez Email & Phone Number

Austin, TX, US

San Francisco Bay Area

Dallas, Texas, United States

As an HR Business Partner, I support company-driven objectives through strategic partnerships with operation leaders and external clients. I consult with leaders on driving effective development, employee relations, retention and reward programs through performance management.

Dallas, Texas, United States

• In this role, I partner with Operations leadership as a change agent to execute strategic HR initiatives to empower organizational and people effectiveness. Through collaboration, I executed people initiatives by.
• Initiate Office Hours for all lines of business to review resources and update repositories for new programs and enhancements.
• Mentor Operations Leadership in talent development by conducting weekly training sessions on employee engagement, including critical conversations, employee law, job satisfaction, and new company technology.

Texas, United States

• In this role, I developed onboarding plans and SOPs for new employees. Educated employees about workers’ rights including benefits, FMLA, compensation, and leave of absence through the creation of E-Learnings. I.
• Increased the conversion rate of completed jobs from 45% to 70% within 90 days by developing training performance plans for internal users.
• Created profit flow on 80% of maintenance requests and streamlined overall operations by leading weekly meetings to identify policy and procedure solutions for diverse portfolios across government-regulated properties.
• Assumed project manager role completing renovations, background checks, and filling vacancies in different markets.

Texas, United States

• As a Day 1 Coach, I led daily operations and training in a 4-week virtual environment. Implemented and maintained an operations plan for virtual experts. Performed HR duties that included developing and managing.
• Provided coaching plans supported with data/metrics for individuals while developing and implementing virtual scenario-based training modules increasing sales training program by 12%.
• Collaborated with HRBPs to develop coaching plans to develop low performers, reduce absenteeism, and document FMLA/ADA non-compliant requests.
• Conducted complex workplace investigations into employee concerns and reports involving retaliation, discrimination, and other violations of the company code of conduct and ethics policies.

Dallas/Fort Worth Area

• I led daily operations for Lyft, operating and controlling a budget of $500K for fleet, central facility, and team-based projects. I developed and maintained an operations plan for onsite and field associates in.
• Conducted neighborhood/market analyses to develop complex deployments per hour increasing key operating indicators including ridership and scooter utilization 15% week over week.
• Developed, educated, and implemented a training repository for an unusable fleet increasing the size by 70% utilizing inventory and creating a workflow for multiple locations lowering costs per ride by $3.50.
• Developed a Day One training plan, a “Sandbox” training simulation tool, and additional communications to educate users of new technology and system upgrades.
• Decreased daily operating costs by 10% weekly by redefining playbooks, developing an hourly pickup/ deployment schedule for scooters, implementing contingency plans, and creating a master event schedule to track.

Dallas/Fort Worth Area

• As assistant store manager, I collaborated with the manager to define and drive store operational policies related to scheduling, controlling $500K in inventory, and merchandising. I developed precise business plans.
• Act as mediator between unionized and non-unionized employees towards conflict, performance, and workplace resolutions.
• Leading the first-ever concept store in the nation to become the number one store for six consecutive months. I guided 12 promotions into management/ account executive roles and also directed external marketing.
• Leading multiple teams to reach top the 10% of new business acquisitions by mentoring, using coaching plans and B2B selling, and setting up “Tech Days” to promote services and goods.
• Exceeding my monthly goal KPI of 95% by liaising with 13 Connected Communities to host customer-focused events.
• Meeting and exceeding my monthly sales targets by 20% by developing personalized daily/weekly/monthly spreadsheets with targets, creating visuals, and coaching associates daily.

San Antonio, Texas, United States

• I helped to manage 3 properties which had between 700 and 730 units. I inspected property conditions, coordinated maintenance work, organized viewings, handled resident relationships, and resolved issues. I trained and.
• Driving tenant occupancy to 92%+ and consistently collecting 97%+ on rental fees by reviewing ledgers for accuracy and processed accounting month end with a $0 discrepancy every month.
• Conducting market research on key areas including area rents, specials/ concessions, occupancy rates, and leases generated daily/weekly to evaluate competition.
• Strategizing competitive rents, lowering specials/ concession costs, utilizing profits for resident events and referral programs, and updating amenities.

Master Of Science - Ms, Human Resources Management/Personnel Administration, General

Bachelor Of Science - Bs, Human Resources Management/Personnel Administration, General