Jon Bender Email & Phone Number

Joint Base Andrews, Md, Us

Joint Base Andrews, Md

Lackland Air Force Base, Texas, United States

To provide direct support to the supervisor and AFSVC/DS/CA/CC by serving as an advisor responsible for planning, organizing, and managing administrative functions and ensuring day-to-day operations comply with applicable laws, instructions, and policies; to serve as the Program Manager for HQ AFSVC/SVDS Workflow program and HQ AFSVC Special Trophies and Awards program, and alternate Program Manager for AFSVC/CC Task Management, and special initiatives as assigned; to serve as the alternate point of contact for the special staff administrative support programs to include but not limited to Defense Travel System (DTS) administrator, Government Purchase Card (GPC) program, supply program, Director-level civilian timecard program, and recognition program.

Jbsa - Lackland, Texas

Supports the Section Commander (CCQ), Director of Staff and the Air Force Installation and Mission Support Center (AFIMSC) command section on AFIMSC programs and policies that have a major impact on the Air Force. Supports and advises the AFIMSC Commander, Vice Commander, Executive Director, Director of Staff, Command Chief, and subordinate Directors on all matters pertaining to Records Management. Performs various other duties as assigned (e.g., Records Management, Unit Voting Officer, Quality Assurance, etc).

San Antonio, Texas Area

Provided on-site support at the Air Force Installation and Mission Support Center (AFIMSC) in San Antonio, TX. Provided program- and project-level Advisory and Assistance Services (A&AS) in support of AFIMSC leadership and projects. Provided administrative support in the full scope of office organization and information systems and tasker tracking system to develop accurate and useful documents/reports. Reported current tasker status weekly to the vice commander (CV) and daily to other workflow managers. Maintained effective working relationships through communication that is normally diplomatic, convincing, professional and protects the interest of the government. Finalized documents correctly to meet prescribed suspense dates or established timelines. Consulted on inquiries from organizations and provided exact responses with tact and diplomacy. Monitored directorate, command packages as they move through the approval process and ensure they are delivered to the intended offices by the prescribed date. Interacted with outside agencies to accomplish taskers and promote successful implementation of programs. ● Jumpstarted the scheduling process for AFIMSC Corporate Governance (Group, Board, Council). Obtained scheduling information and deconflicted 12 decision meetings covering topics for the 2nd Quarter of FY19 concerning strategy, fiscal programming, human capital and strategic enterprise integration.● Managed all higher headquarters and AFIMSC internal taskers (tracking an average of 68 taskers at any given moment). Reviewed, coordinated through the front office and verified closure of 250+ taskers during the past three months.● Archived 285 taskers; converted to standard file format. Completed Functional Area Records Management and Records Custodian training. Started working on the AFIMSC Workflow File Plan to meet Air Force Records Management requirements.

San Antonio, Texas

Supported upgrades, configuration, maintenance, & troubleshooting of the Basis component of SAP systems and associated technologies. Responsible for working with members of different teams to address and resolve any issues or problems.● Migrated 3,835 Business Warehouse (BW) backfills and 2,454 BW on HANA backfills; implemented developer fixes● Accomplished 6,424 system checks on Production systems; verified operations of clients systems● Updated Java on 79 servers; implemented vital security patches to maintain a secure computing environment● Registered 55 developer and 35 object keys; enabled developers to update code inside the system

Pentagon

Managed a team of up to 5 operations, maintenance, security forces, and mission support personnel. Collaborated with cross-functional management to develop, plan, and execute Air Force and Department of Defense nuclear affairs protocol, as well as solve potential nuclear threats. ● Exceeded completion rate goal involving 700 division work assignments over a 2-year period (goal 95%; actual 99%).● Implemented over 170 change requests in unit reorganization plan; Secretary of the Air Force approved plan. ● Increased division productivity by 20% through the identification and elimination of unnecessary tasks and refocused manpower.

Kabul, Afghanistan

Directed planned multi-national interactions with the Government of Afghanistan. Strategically planned and established activities to foster the development of Afghanistan’s sovereignty. Led the routine presentation of vital information regarding communication and relations with Generals from the Afghanistan Security Ministry to United States, United Kingdom, Australia, and Canada. ● Architected the Transition Phase for the departure of Allied Forces, resolving issues between Security Forces and Afghan Government. ● Implemented Counter Narcotics Plan updates and maintained the documentation involving the actions of 50 nations.

Offutt Afb, Ne

Supervised the Current Operations Watch Team of up to 18 personnel; surveyed and controlled all aspects of command operations. Served as a senior-level advisor, effectively communicating information and spearheading the coordination of daily operations. ● Developed the Watch Training Program for the Operations Center, now regarded as the guide for operations mission-ready positions.

Offutt Afb, Ne

Provided and managed executive support to the Deputy Director (C-Suite), including document review and revision, as well as maintained his schedule and activities. Coordinated and implemented personnel directives. ● Coordinated the on time completion of over 100 performance reports and more than 1,200 staff taskers. ● Instituted a process that monitored the full lifecycle of documents to provide more insight into upcoming due dates and improved the on time completion rate.

Peterson Afb, Co

Managed a team of 3 officers and contractors in the development and implementation of space strategy, doctrine, and protocol for Air Force Space Command. Added space into military operations through organizational concepts and strategy planning.● Created a 20-year, $47 billion Nuclear Deterrence Strategy, which unprecedentedly allocated $335 million for basic operational support for the Space Command Strategic Master Plan. Enabled more insight into budgets and minimized unnecessary costs.

Peterson Afb, Co

Directed the planning, development, and coordination of funds for the operational testing policy composition for land-based nuclear missiles. Managed cross-functional Space Command, Navy, and Range Safety Team to ensure compliance with protocol. ● Increased missile defense test data collection opportunities by 75% by forging an Air Force/Army agreement.● Coordinated $315,000 in transportation funds; facilitated the first West Pacific Navy missile test mission beyond normal ranges and verified that the mobile scoring system was accurate and functional.

Vandenberg Afb, Ca

Led a team of 10 personnel directing procedural training for over 20 personnel to guarantee preparedness and accuracy. ● Reduced crew certification timeline by 20% by revamping the training program; increased team performance “Highly Qualified” rankings to 92%.● Oversaw launch of a $35 million national missile defense test project, and conducted quality assurance, ensuring optimal functionality of safety and data collection programs.

Supervised a team overseeing all aspects of coding operations for 8 project launches totaling $285 million. Maintained testing and validation of standard and emergency adjustments to nuclear command and control programming.● Test Manager for a successful $21 million missile test; oversaw cross-functional teams to ensure a flawless operation. Performance Reports for higher headquarters completed and coordinated on time.● Automated 41% of the Command and Control Communications software revision test cases; completed test 24-hours faster than the previous year test timeline.

Minot Afb, Nd

Co-Lead for an 18-person, specially manned division of the units top crew members. Planned, organized and orchestrated standardization and evaluation of over 200 missile combat crew members. Responsible for controlling 10 nuclear missiles and monitoring 40 other missiles. Commanded eight support and security personnel and responsible for the day-to-day management of on-site maintenance personnel, equipment, safety and security of a multi-million dollar missile complex.● Led squadron code change operations; multi-tasked with 12 maintenance and security teams; diagnosed missile faults and coordinated fixes; rapidly returned 11 missiles to alert status.● Led multi-disciplined risk assessment team to address growing vehicle mishap rate; applied risk management tools and the commander implemented results. Only unit (out of three) with zero vehicle rollovers in FY99.● Ensured technical and operational effectiveness of crews and training programs--crew force earned "Outstanding" rating for nuclear control procedures during headquarters inspection.

Ft Sam Houston, Tx

DUTIES: Employed a portable radio to send and receive voice messages. Set up and tuned radio equipment including antennas and power sources and established contact with distant stations.

Master Of Science (M.S.), Business Administration And Management, General

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