Jon Carr Email & Phone Number

San Diego, California, United States

• Manage the functional operations of the Sector Initiatives department in a way that is cost-effective, compliant with internal policies, federal, state, and local regulations, contractual obligations, and the.
• Ensure the Sector Initiatives team is maintaining high quality, accurate, and up to date program data in Salesforce.
• Provide quality assurance oversight of client payroll process and recommend improvements as needed.
• Drive accountability to implement the agency’s written policies, procedures, and performance measurements for Sector Initiatives staff.
• Support the professional development of direct reports.

San Diego, California, United States

Oversee operations, compliance, adoption, and implementation of written policies, procedures, and performance measurements across dozens of programs for department staff of 25 overseeing $12M in workforce development program portfolio.Serve as region’s lead in conceiving, developing, and implementing apprenticeship programs in non-traditional industries as.

San Diego

Responsible for ensuring the staff and subcontractors of Workforce Partnership’s Direct Services department operate in a way that is compliant with federal, state and local regulations; contractual obligations; internal policy; and the expectations of philanthropic funders.

Greater San Diego Area

• Know Your Customer (KYC), and Watch List Management (WLM) Supervisor.
• Supervise KYC and WLM operations for S&P 500 company with $66B in assets, 10,000+ employees.
• Supervise daily operations of up to 12 compliance analysts responsible for monitoring account onboarding for 7 regional banks across 10 western states.
• Act as escalation point for any OFAC-related transactions to provide guidance to bank personnel.
• Well versed in all aspects of OFAC compliance with expertise in Ukraine/Russia-related, Venezuela-related, Iran, and Cuba programs.
• Review over 14,000 new accounts monthly to identify prohibited, restricted, and high-risk customer types and provide risk assessments and recommendations to management and BSA Officers.

Greater San Diego Area

• Performed diverse and complex analysis of AML/BSA compliance.
• Understood and remained current on the Red Flags and industry trends related to AML.
• Reviewed AML exceptions derived from various prevention filters and monitoring suspicious activities.
• Conducted AML Investigations, including customer and account level research on a wide variety of data, to detect and determine suspicious and/or illegal activity.
• Communicated with BSA Officer, branch personnel and/or departments as needed.

• Provided leadership and daily supervision of the customer service team to include hiring, performance reviews, coaching, and goal setting.
• Demonstrated excellent customer service focusing on client expansion, retention and personalized service.
• Coordinated opening of new Downtown San Diego business center in 2008.