• Leading and delivering large complex, transformational, cross divisional programmes and major change initiatives• Proven success leading programmes with significant impact - through the whole project lifecycle delivering to time, cost, quality and benefit. • Excellent relationship/influencing skills and experience managing multiple diverse stakeholder groups, with proven communication skills senior executive forums. • Experience of solution delivery consistent with ITIL processes and introduction of change in accordance with KPIs. • Expert knowledge of programme and project management disciplines, standards and processes • High performing leader, coach and mentor, with experience of running an Operational Team including direct and indirect Line Management• Strategic planning skills• Forecasting, resource scheduling, people and man management, mentoring and motivating• Selection / evaluation of Offshore / 3rd Party vendors• Proven new product offering development and product re-engineering experience, with go to market initiatives• Global experience