Jonathan Miller Email & Phone Number

Responsible for evaluating and establishing new digital routes to market including geographic expansion through AWS, Microsoft and two-tier distribution marketplaces.

Establish a new technology platform based on generative AI that facilities the advancement of scientific discoveries within the IBM Research - Accelerated Discovery Program. Maintain responsibility of both technology and GTM activities. Onboard and manage a delivery team.Technology : Build a technology framework based on containerized software and deployed in cloud environments that scales infrastructure in alignment with the user's scientific needs.User Research : Interview prospective users with varying scientific experience to validate assumptions, establish journey maps and build requirements with a customer first visionGo to Market : Perform market research and establish how to best introduce the platform from a packaging, pricing, announcement and digital commerce perspective

Lead product management for IBM's e-commerce platforms that drive ordering, billing and fulfillment thru B2B marketplaces. Our team oversees areas including:- Cloud Marketplaces : Oversee feature roadmap, product GTM and operations for our programmatic integrations to purchase and fulfill IBM products thru Amazon Web Services (AWS) and Microsoft Azure- Distribution Marketplaces : Drive feature roadmap, product GTM and partner enablement of our e-commerce API layer, that’s used by dozens of telco and distributor marketplaces with digital resell capabilities. - Software Fulfillment : Oversee roadmap, features and UX of IBM's new software fulfillment systems enabling customers to access software, containers and SaaS quickly and easily.

Drove a new route to market through digital distribution (resell) B2B e-commerce APIs with the following responsibilities :- Partner Relationships : Managed relationships and implementations for telcos and distributors- Roadmaps : Established and maintained product, partner and API roadmaps working closely with business partners, internal stakeholders (programs, compliance, engineering, accounting) and customers- Triage : Coordinating various initiatives throughout IBM to drive results for partners and customers

Established a centralized auto provisioning (fulfillment) engine for IBM's SaaS portfolio and drove product adoption ensuring speedy delivery and consistency for customers.

Managed teams of 3-10 consultants and senior consultants to deliver business processes, technical proof of concepts, end to end software implementations and project plans to top-tier clients. Drove strategy projects to evaluate cost and ROI for potential client initiatives. Provided ongoing assessments and coaching to team members.

Assisted customer organizations to solve their most complex business and technical issues. Delivered innovative business consulting, business process design, systems integration, application design and management to top-tier clients in the energy and utilities, telecommunication and insurance industries.

Acted as a project management specialist to a variety of IBM customers across the media and entertainment and energy and utilities industries ensuring that processes and requirements were properly documented, milestones were met on time and within budget and identified risks as required.

Provide computer hardware, software, network, and other peripheral support for home and small business owners.

Develop and maintain an extensive ecommerce website. Promote sales utilizing search engine, email, and banner advertisements. Service and upgrade all hardware and software. Train end users to effectively use equipment and software. Perform network and server configurations.