Jonny Dodson Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

St Albans, England, United Kingdom

St Albans, England, United Kingdom

Nottingham, England, United Kingdom

- Built a strong understanding of luxury business practice, specifically, the role of branding, accessibility, and diffusion. - Enhanced client relationships through trusted communication, updating them on relevant events and new products. Also taking initiative to expand the clientele book where appropriate.

Edinburgh, Scotland, United Kingdom

- Delivered world class customer service, using in-depth product knowledge and excellent communication when addressing customer needs, providing support across several different skilled departments.- Established a dependable and supportive relationship with colleagues throughout the store, encouraging greater performance and a healthy team environment.

Edinburgh, Scotland, United Kingdom

- Reliably informed customers of the ongoing changes regarding Covid-19, resulting in a trusted customer relationship.- Guided customers with their purchases, informing them of any current offers and ensuring sales are followed through.- Maintenance of store display, ensuring POS and ticketing is always up to date whilst creating an inviting/engaging shopping environment.- Co-ordinated stock maintenance and distribution with fellow team members, consistently demonstrating my ability to organise and carry out work within a time schedule.- Approached every customer interaction with a fresh attitude, enthusiasm, and positivity regardless of the increasing concerns relating to Covid-19 and the brand liquidation.- Prepared around one hundred customer orders every day, meticulously picking from multiple departments, and ensuring every order was packaged safely and neatly in a timely manner.

Newcastle Upon Tyne, United Kingdom

- Demonstrated my ability to schedule, adjust and delegate to complete any task that was set. - Strategised within a team to fill stock even when the lift was out of service.- Adapted quickly and efficiently to new and evolving situations, adjusting to the needs of my employer, and taking on extra hours during the pandemic.- Facilitated the training of new team members, supporting them with any difficulties and ensuring they feel welcome.

California, United States

- Walking throughout the park, facilitating photograph opportunities at various locations, and thencontinuing to advertise and sell them at every opportunity, my group ranked in the top five sellers at the park on multiple occasions.- Tailored every interaction to the needs of each customer I met, building strong rapport.- Engaged in important sales techniques such as up-selling and negotiation to achieve the best dealfor the customer.- Directed a schedule without supervision, identifying goals, and managing time to successfully meet targets.

Master Of Arts - Ma, Fashion Communication, Commendation

Activities and Societies: COIL Project (Collaborative Online International Learning); B1 Spanish Language, Hispanic Society- Conducted.

A2 Spanish

Bachelor'S Degree, Psychology, 2:1

Activities and Societies: Project ICE (I.T Classes for the Elderly), Spanish Society- Applied extensive theory, models, and research.

Semester Abroad, Applied Linguistics

Activities and Societies: Erasmus Society- Conducted functional and cognitive linguistic analysis of the underlying ideological structures.

Semester Abroad, Storytelling - Narration Across Media

Activities and Societies: A2 Swedish Language- Studied the role of storytelling within a mediatized culture, evaluating how narrative.