Jon Rojas Email & Phone Number

Reston, Virginia, United States

Reston, Virginia, United States

Reston, Virginia

Washington D.C. Metro Area

Co-created a weekly, interview based podcast with over 450 episodes, 6 million downloads, and a subscriber base of over 10,000 listeners. With zero budget, we were able to develop a podcast community of 3,300+ Facebook Likes and 1,900+ Twitter followers!I am passionate about technology and the Internet, so naturally I found myself doing the audio editing, website design, and episode production. Through lots of Googling and practice, I now have knowledge of web hosting, Wordpress, HTML/CSS/Javascript, etc.Even though this started as a hobby, Chris and I were successful in pitching advertisers, resulting in $50k+ revenue to date.

Washington D.C. Metro Area

Led cross functional team to transition the legacy website to Drupal. Balanced the third party vendor statement of work with prioritizing new features based on the internal team feedback and needs.Performed scrum ceremonies including: sprint planning, daily stand-up meetings, and sprint retrospectives.Prepared and presented weekly progress to CPO and product leadership committee.

Greater New York City Area

Completed 3 month Product Team apprenticeship and was offered a full-time Associate Product Manager role.Shadowed a Senior Product Manager to take over the role while the PM was on leave. During this time, I took part in a design sprint, learned how to manage projects in JIRA, and participated in user interviews.

Washington D.C. Metro Area

Promoted to Manager - Instruction & Campus Operations, responsible for building effective operations, instruction, and customer service teams with strong morale.Managed and developed the Production, Student Experience, and Operations teams, consisting of Instructor Managers, a Student Experience Associate, and Front Lines Associate team. I was responsible for training and scheduling a best-in-class customer service team that supported the day-to-day operations of the DC campus.Led the Instructor Manager team in improving the instructor coaching and on-boarding processes. I was nominated to a seat on the global Product Ambassador team and was responsible for communicating new products and processes to the local DC campus.

Washington D.C. Metro Area

Promoted to Education Programs Manager, responsible for all education programs (full-time and part-time classes) on the Washington DC campus.Managed and developed the Production Team, consisting of Immersive and Part-Time Course Producers. Over my two years as the DC Education Programs Manager, I built best-in-class instructional teams while maintaining or exceeding gross margin and Net Promoter Score (NPS) goals.Managed full-time Instructors across our web development, data science, and user experience programs. Responsible for the recruiting, training, and on-boarding of full-time instructors.Learned Javascript and Ruby and supported our Web Development Immersive instructional team with building tools to support the student experience on campus.

Washington D.C. Metro Area

Turning thinkers into creators at General Assembly.Managed day-to-day operations of our 10 week User Experience Design Immersive, a full time course for aspiring UX designers, taught by experienced UX designers.Managed day-to-day operations of our 12 week Web Development Immersive, a full time course for aspiring web developers, taught by experienced developers.Managed a team of 8 UX and Web Development instructors. Recruited and hired new instructors for GA's Immersive and part-time programs. Facilitated training, curriculum development, goal-setting, and weekly course planning.Oversaw the experiences of Immersive students in our UXDI and WDI programs. Ensured a positive, collaborative and comfortable learning environment by collecting and acting on feedback regularly.Created and maintained budget for the Immersive programs while always hitting quarterly financial metrics.Worked with global teams to share best practices and discuss potential program improvements around curriculum, instructional development, and operations. Collaborated with our Outcomes team to plan and execute a variety of events for students. These events included: guest speakers, expert panels, workshops, and field trips to local tech companies.

• Performed the project management duty of integrated master scheduler for a program of 8 segment teams and 50+ team members. • Worked with team leads to develop an integrated resource loaded project schedule; verified tasks and dependency relationships. • Provided leadership with monthly status reports by coordinating the creation of metric presentations. • Briefed key leadership on a weekly basis around metrics and service level agreement key performance indicators. • Led team responsible for performing analysis of Commander, Navy Installations Command’s Portfolio Management Team processes and governance. • Led team responsible for performing analysis of the Department of Navy Scientific and Technical Functional Area Management for the purpose of providing technology portfolio management support.

• Provided end-to-end program support for the eBusiness office of Deputy Assistant Secretary of the Navy for Acquisition. • Responsible for implementation of IT rationalization policies, processes, and procedures to reduce the number of legacy applications to be migrated to the Navy-Marine Corps Intranet.

Bba, Marketing

Activities and Societies: Delta Sigma Pi

Bba, Marketing