Responsibilities● Achieve KPI targets relating to operating profit, on-time delivery, productivity, slow-moving Inventory, and turnaround time on RFQs.● Lean Initiatives: eliminate or optimize non-value added activities by reducing defects, rework, and over-production; increase efficiency, 5S organization, and cross training.● Supply chain: maintain focus on JIT delivery, cost reduction, vendor performance.● New Product Development: research, quote, design, engineer and market new products.● Inventory Control: oversee daily cycle counts and annual physical inventory● Production Activity Control: prioritize and assign work orders to meet delivery dates ● Process Control: streamline internal processes and maintain documented procedures.● Marketing: develop product collateral: product photographs, specifications, manuals, FAQs.Achievements● Developed QMS compliant with IEC 60079 Explosion-Proof Safety Standard● Reduced inventory value by 20%● Reduced and maintained physical inventory variance from 4% to less than 1%● Developed master production planning tools● Overhauled inventory binning system to optimize cycle count and physical inventory programs● Grew revenue by 30% by developing a new thermal camera product suite● Overhauled ERP system with no interruption to operations

Responsibilities Winston-Salem, NC● Prioritize multiple roles to maximize revenue and minimize administrative issues.● Manage assembly personnel building products per assembly instructions and quality standards.● Purchase and receive all raw materials and components while maintaining downward cost pressure on suppliers; source new components, and schedule facilities and equipment repair.● Assist as needed in Operations including production planning, Bill of Material construction, cost estimation for new products.● Develop all product documentation including assembly work instructions, website content, product photographs, specifications, installation manuals, Powerpoint presentations, price lists, product line overviews, newsletter, and email distribution list.● Train administrative and assembly personnel to perform duties according to best practices.Achievements● Successful implementation of overhauled ERP system with no interruption to operations.● Developed initial set of assembly instructions and administrative process documents.● Quickly learned new roles of purchasing and assembly supervision with little interruption to operations.● Negotiated favorable terms with overseas supplier for the addition of an entire product line. Delivered product tailored to company specifications, eliminating need for State-side handling.

Achievements● Overhauled the product documentation and website content of custom security equipment manufacturer.● Proposed product additions to fill gaps in the product line. ● Supported sales team by creating slide decks and product line overviews.● Launched a new website within 90 days working in conjunction with a web developer.● Developed product creation process which involved a high degree of collaboration across functions to ensure the resulting product fits the abilities of the company, and the needs of the market.

Responsibilities● Product Life Cycle: managed 150+ products in the video security category.● Product Roadmap: developed business cases for potential new products and their market viability. ● Product Definition: perform market segment and competitive analysis to develop functional specifications for proposed products to drive engineering activities.● Business Development: Reviewed and analyzed RFPs to identify new revenue streams.● Quality: Identified product improvements by tracking customer and sales force feedback.● Sales & Marketing: Created product launch materials including sales tools, slide decks, technical documents, user guides, installation documentation and website content.● Product Support: Trained company tech services and customer service staff to provide an in-depth understanding of the company’s products.Achievements● Facilitated acquired company transition to operation under new management.● Trained internal and external sales teams to sell new core technology.● Launched three new engineering projects within the first 30 days.● Led project to expand product offering into the high-growth network camera market.

Responsibilities● Produced product collateral including datasheets and installation manuals.● Published product line documentation including line card and price list.● Tested products for inclusion in catalog offering.● Answered technical support questions from the field.Achievements● Initiated a product awareness campaign to better familiarize the sales force with the product line.● Coordinated creation of new product collateral to coincide with product launches.

● Supervised pre-closing operations of a title company.● Gained customer service experience.● Ability to multi-task in fast paced environment.● Encouraging teamwork aided in meeting deadlines.

● Quickly hired temp-to-perm in fast paced environment during refinance boom of 2003.● Served as primary point of contact for clients prior to their settlements.