Jon Swanson Email & Phone Number

Elon, NC, US

United States

Mebane, NC

• Responsibilities
• Achieve KPI targets relating to operating profit, on-time delivery, productivity, slow-moving Inventory, and turnaround time on RFQs.
• Lean Initiatives: eliminate or optimize non-value added activities by reducing defects, rework, and over-production; increase efficiency, 5S organization, and cross training.
• Supply chain: maintain focus on JIT delivery, cost reduction, vendor performance.
• New Product Development: research, quote, design, engineer and market new products.
• Inventory Control: oversee daily cycle counts and annual physical inventory

Greensboro/Winston-Salem, North Carolina Area

• Responsibilities Winston-Salem, NC
• Prioritize multiple roles to maximize revenue and minimize administrative issues.
• Manage assembly personnel building products per assembly instructions and quality standards.
• Purchase and receive all raw materials and components while maintaining downward cost pressure on suppliers; source new components, and schedule facilities and equipment repair.
• Assist as needed in Operations including production planning, Bill of Material construction, cost estimation for new products.
• Develop all product documentation including assembly work instructions, website content, product photographs, specifications, installation manuals, Powerpoint presentations, price lists, product line overviews.

Winston-Salem, NC (Remote)

• Achievements
• Overhauled the product documentation and website content of custom security equipment manufacturer.
• Proposed product additions to fill gaps in the product line.
• Supported sales team by creating slide decks and product line overviews.
• Launched a new website within 90 days working in conjunction with a web developer.
• Developed product creation process which involved a high degree of collaboration across functions to ensure the resulting product fits the abilities of the company, and the needs of the market.

Carlsbad, CA

• Responsibilities
• Product Life Cycle: managed 150+ products in the video security category.
• Product Roadmap: developed business cases for potential new products and their market viability.
• Product Definition: perform market segment and competitive analysis to develop functional specifications for proposed products to drive engineering activities.
• Business Development: Reviewed and analyzed RFPs to identify new revenue streams.
• Quality: Identified product improvements by tracking customer and sales force feedback.

Winston-Salem, NC

• Responsibilities
• Produced product collateral including datasheets and installation manuals.
• Published product line documentation including line card and price list.
• Tested products for inclusion in catalog offering.
• Answered technical support questions from the field.Achievements
• Initiated a product awareness campaign to better familiarize the sales force with the product line.

• Supervised pre-closing operations of a title company.
• Gained customer service experience.
• Ability to multi-task in fast paced environment.
• Encouraging teamwork aided in meeting deadlines.

• Quickly hired temp-to-perm in fast paced environment during refinance boom of 2003.
• Served as primary point of contact for clients prior to their settlements.

Mba

Bs, Physics