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Jordan Frost Email & Phone Number
Manager - First Line of Defense
at
Newrez LLC
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager - First Line of Defense
Location
Fort Worth, Texas, United States
Company size
Who is Jordan Frost? Overview
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Quick answer
Jordan Frost is listed as Manager - First Line of Defense at Newrez LLC, a company with 4921 employees, based in Fort Worth, Texas, United States. AeroLeads shows a matched LinkedIn profile for Jordan Frost.
Jordan Frost previously worked as Team Lead - First Line of Defense at Shellpoint Mortgage Servicing and HUD Assignment Claim Team Lead at Phh Mortgage. Jordan Frost holds Bachelor Of Arts (Ba), Public Relations, Advertising, And Applied Communication from The University Of Texas At Arlington.
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Email format at Newrez LLC
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Newrez LLC
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Profile bio
About Jordan Frost
Meet me, Jordan. Reverse mortgage HUD assignment manager with over 11 years of experience servicing reverse mortgages with a specialty in readying reverse mortgages for assignment to HUD. Managing the assignment of loans to HUD, I monitor the claim proceeds process and accurately post them to account balances. In doing this, I am most proud of the following:- Decreasing monthly exceptions by 70% and expediting claims proceeds processing by eliminating endorsement kickbacks- Supervising agents across 3 teams that facilitate Claims Filing, Data Reconciliation & Service Transfers, leading them to consistently meet rigorous production goals with accurate results.If you're interested in learning more about how I can assist your company with pipeline management, production reporting, and process improvement, feel free to reach out to me at je_hirsch@yahoo.com.
Current workplace
Jordan Frost's current company
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Newrez Llc
7 roles
Jordan Frost work experience
A career timeline built from the work history available for this profile.
Team Lead - First Line Of Defense
Current
Sep 2024 - Present
Hud Assignment Claim Team Lead
- Directed the processing of HUD Assignment Claim filing: Data Reconciliation, Hermit corrections, Assignment Letters, Payment Plan Review and Pre-D&P breakdown processing. Validate accurate filing within promised.
- Facilitated several processes, completed daily pipeline reviews to monitor production, follow-ups, and completion of processes to keep loans flowing through the assignment process.
- Developed P&Ps and process flows for auditing and training purposes.
- Updated system timeline reporting to confirm systems are accurately matching for next assignment steps.
- Led contract interviews, offers, conducted new hire department orientation, creating system access, and organizing ReverseQuest course and process training with respective team lead.
- Collaborated with development team in successful creation of BOT automation for two processes.
Apr 2022 - Aug 2024
Hud Assignment Claims Manager
My Major Contributions in this role include:- Decreasing monthly exceptions by 70% and expedited claims proceeds processing by eliminating endorsement kickbacks with a streamlined filing process that avoided potential claims issues.- Leading 7 agents to consistently meet rigorous production goals in Claims Filing, Data Reconciliation & Service Transfers.
Dec 2017 - Apr 2022
Account Resolution Manager
My value-add in this role includes:- I supervised the daily workflow and provided account oversight to recommend potential work out options such as: Risk Extension, Re-Payment Plan Agreements, Extensions, Deed in Lieu or Short Sale.
Apr 2016 - Dec 2017
Support Operations Specialist
In this role, I served as an approachable source of knowledge by leading probate reviews and legal status updates on all accounts to help drive process effectiveness and improvement.
Apr 2014 - Apr 2016
Loan Counselor
My personable character was able to shine in this position where I was responsible for managing delinquent portfolios for Fannie Mae and Freddie Mac borrowers, arranging for debt repayment by establishing reasonable payment schedules based on customers’ financial situations. It was my responsibility to tactfully and with sincere understanding help.
May 2013 - Apr 2014
Team & coworkers
Colleagues at Newrez LLC
Other employees you can reach at newrez.com. View company contacts for 4921 employees →
BS
Brett Schwengels
Colleague at Newrez LlcBloomsburg, Pennsylvania, United States, United States
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AK
Allison Klein
Colleague at Newrez LlcSaint Johns, Florida, United States, United States
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TC
Tori Crummack
Colleague at Newrez LlcNaples, Florida, United States, United States
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SB
Sabrina Broaddus
Colleague at Newrez LlcPhiladelphia, Pennsylvania, United States, United States
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JK
Jason Kraus
Colleague at Newrez LlcGreater Philadelphia, United States
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BG
Bryan Green
Colleague at Newrez LlcAurora, Colorado, United States, United States
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BH
Brittany Hill
Colleague at Newrez LlcCheyenne, Wyoming, United States, United States
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KP
Kerri Pair
Colleague at Newrez LlcUnited States, United States
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MD
Marquelle Dortch
Colleague at Newrez LlcDallas, Texas, United States, United States
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TL
Thomas Leland
Colleague at Newrez LlcLittleton, Colorado, United States, United States
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Brett Schwengels
Colleague at Newrez LlcBloomsburg, Pennsylvania, United States, United States
View →
AK
Allison Klein
Colleague at Newrez LlcSaint Johns, Florida, United States, United States
View →
TC
Tori Crummack
Colleague at Newrez LlcNaples, Florida, United States, United States
View →
SB
Sabrina Broaddus
Colleague at Newrez LlcPhiladelphia, Pennsylvania, United States, United States
View →
JK
Jason Kraus
Colleague at Newrez LlcGreater Philadelphia, United States
View →
BG
Bryan Green
Colleague at Newrez LlcAurora, Colorado, United States, United States
View →
BH
Brittany Hill
Colleague at Newrez LlcCheyenne, Wyoming, United States, United States
View →
KP
Kerri Pair
Colleague at Newrez LlcUnited States, United States
View →
MD
Marquelle Dortch
Colleague at Newrez LlcDallas, Texas, United States, United States
View →
TL
Thomas Leland
Colleague at Newrez LlcLittleton, Colorado, United States, United States
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1 education record
Jordan Frost education
FAQ
Frequently asked questions about Jordan Frost
Quick answers generated from the profile data available on this page.
What company does Jordan Frost work for?
Jordan Frost works for Newrez LLC.
What is Jordan Frost's role at Newrez LLC?
Jordan Frost is listed as Manager - First Line of Defense at Newrez LLC.
Where is Jordan Frost based?
Jordan Frost is based in Fort Worth, Texas, United States while working with Newrez LLC.
What companies has Jordan Frost worked for?
Jordan Frost has worked for Newrez Llc, Shellpoint Mortgage Servicing, Phh Mortgage, and Mr. Cooper.
Who are Jordan Frost's colleagues at Newrez LLC?
Jordan Frost's colleagues at Newrez LLC include Brett Schwengels, Allison Klein, Tori Crummack, Sabrina Broaddus, and Jason Kraus.
How can I contact Jordan Frost?
You can use AeroLeads to view verified contact signals for Jordan Frost at Newrez LLC, including work email, phone, and LinkedIn data when available.
What schools did Jordan Frost attend?
Jordan Frost holds Bachelor Of Arts (Ba), Public Relations, Advertising, And Applied Communication from The University Of Texas At Arlington.
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