- Founding team member- Managing partnerships valued over $300,000 ARR- Maintaining 100% client retention rate since Edlink's inception- Working with 150+ of school IT administrators to onboard their teachers and students onto our platform- Processing over 15 million students and teachers on the Edlink platform across 1,500+ districts- Investigating platform issues via API requests- Consulting clients based on in-depth technical knowledge of several industry-wide data platforms- Developing inbound SEO strategies to capture leads, which have since in several conversions of paying clients- Documenting guides and walkthroughs for our clients and end users- Drafting security and management policies for upcoming SOC 2 audit- Doubled the size of the client success team since inception

- Developed lead generation strategies- Managed the client on-boarding process-Charged with managing continued client success

- Responsible for quality assurance procedures for software development- Wrote automated JavaScript tests to discover back-end errors

- Performed internal IT audits of various companies to prepare them for Sarbanes-Oxley compliance- Audited several ERP applications including Oracle ERP modules, SAP, and Microsoft Dynamics- Conducted a vulnerability management audit of a Fortune 500 company to determine high-level risks to the the organization's IT infrastructure and recommended patch management procedures